We are committed to providing the highest possible standard of service to the business community. We seek to encourage dialogue between local business and the council. Our aim is to improve the ways we help businesses understand and comply with legal requirements. This page sets out the service standards you can expect from us.
The Trading Standards Services works in accordance with:
Comment, Compliment or Complain about our Service
We hope you are satisfied with the service we provide and welcome feedback from you about the service and how we can make improvements. If you have to complain about the service you have received we will always take the matter seriously and admit our mistakes. You can make a complaint face to face, in writing, by phone, through your councillor or through someone else.
For information on how to do this go to Contact Us.
We value your views. If the service you receive falls below the standards we set, please tell us so that we can put things right and learn from our mistakes. We welcome your suggestions for improvements.
Working with you to get it right
