Beaumont Leys Council Access Point
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You can make enquiries about council services through a new facility at Beaumont Leys Library.
The TellyTalk service enables you to speak to a Customer Services adviser face-to-face through a live link up. Simply call into the library and ask to speak to the council. Library staff will connect you to the council in seconds.
Opening hours
Monday to Friday: 9.30am – 4.30pm
Services
Enquiries on council services including:
- Abandoned vehicles
- Accommodation requests
- Complaints, compliments and comments
- Concessionary travel passes
- Graffiti removal
- Housing repairs
- Noise nuisance
- Parking fines
- Pest control
- Residents’ parking permits
- Rubbish collections and green boxes
Applications can be processed for:
- Blue badges (parking badges for disabled people)
- Bowls passes
On Wednesdays, you can speak to a Welfare Rights officer and get assistance with benefits queries.
How to get there
TellyTalk is based at:
Beaumont Leys Library
Beaumont Way
Leicester
LE4 1DS
More information
Tel: 0116 252 7000
About TellyTalk
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TellyTalk was opened in January 2008 by Councillor Mary Draycott. It’s part of the council’s improvements to customer access. The service means that people can access a wide network of information and advice without having to travel from place to place.
If TellyTalk is successful, the council will make it available in other locations across Leicester.