New Parks Customer Services
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The Customer Service Centre at New Parks offers information and advice on all council services.
Whether you have a specific enquiry or would like to find out about council services, our advisers will be pleased to help you. You can call in during office hours to speak to an adviser. There is no need to make an appointment.
Opening hours | Cash Office opening hours | |
Monday Tuesday Wednesday Thursday Friday Saturday | 8.30am - 5.00pm 8.30am - 5.00pm 8.30am - 4.30pm 8.30am - 5.00pm 8.30am - 4.30pm Closed | 8.45am - 4.30pm 8.45am - 4.30pm 8.45am - 2.00pm 8.45am - 4.30pm 8.45am - 4.00pm 9.00am - 12.00pm |
Facilities
Private Interview Room
Queuing facility
Internal Telephone
Surgery room
Disability Internet Kiosk
Disabled Toilets
Services
Enquiries on all council services, including:
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Applications can be processed for a range of services, including:
- Blue Badge
- Bowls Season Passes
- Building Control Applications
- Concessionary travel passes
Advice Surgeries:
- Community Legal Advice
- Money Advice, Debt issues, Housing Law, Family, Community Care, Employment issues
- WEARS Benefits advice
- Councillors Surgery
- Connexions
- Clockwise
How to get there
New Parks Customer Service Centre is based at:
321 Aikman Avenue
Leicester
LE3 9PW
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Travel
First Bus number 14 or 14a run from Charles Street in the city centre, along Fosse Road North and onto Aikman Avenue – stopping just outside the Customer Service Centre at the Aikman Avenue Fire Station stop. First Bus number 94 offers an alternative route to the same destination.
For More detailed timetable information see the First Bus Traveline website.