Customer Services at New Walk Centre provides face to face access to the services provided by Leicester City Council. This welcoming city centre office opened in 1992, and has been delivering excellent customer service to the citizens of Leicester for 17 years.
The Centre is staffed by a team of highly trained officers who are able to deal with any enquiry, service request or complaint about any service offered by the City Council.
The Customer Service area is bright and spacious with comfortable public seating at the enquiry counter and also has a private interview room for in-depth or confidential enquiries.
Services
New Walk Centre Customer Services deal with a number of queries, including for example:
Applications can also be processed for a range of services, including:
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Blue Badge
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Building Control Applications
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Concessionary Travel Passes
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Resident Parking & Visitor Permits
See a full list of services that New Walk Centre Customer Services can provide.
Payments
Please note we can take cash, cheque, postal orders, credit & debit card payments for some services at this centre.
See a full list of payments that can be made here.
Opening Times:
|
Day
|
Time
|
| Monday |
8.30am - 5.00pm
|
| Tuesday |
8.30am - 5.00pm
|
| Wednesday |
8.30am - 5.00pm
|
| Thursday |
8.30am - 4.30pm
|
| Friday |
8.30am - 4.30pm
|
For further information and advice on any Leicester City Council service, please call into the centre and see one of our team who will be happy to assist you!
Alternatively phone the Customer Service Line on 0116 252 7000, 8am - 6pm, Mon - Fri.
Or email us at customer.services@leicester.gov.uk
How to get there
New Walk Centre Customer Services is located on the ground floor of B-Block with its entrance leading from King Street.
New Walk Centre Customer Services
Welford Place
Leicester
LE1 6ZG
Link to New Walk Centre Customer Services Centre map
Travel
For information about bus travel see the First Bus Website
