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Complaints about Councillors - The Standards Committee

Leicester City Council Standards Committee
 
Making a complaint about a local Councillor
 
From May 2008, if you want to make a complaint about the behaviour of a Leicester City Councillor, you must write to the Council’s Standards Committee.
 
This webpage explains what the Standards Committee does, and how you can make a complaint.
 
Leicester City Council Standards Committee
 
The Standards Committee is a group of people appointed by the Council to help promote and maintain high ethical standards of conduct by the people who represent you on the Council.  Some of these people are Councillors, but some, including the Chair, are Independent members of the Committee, who are not Councillors or employed by the Council.
 
The Committee deals with complaints about the behaviour of Members of Leicester City Council.  It will only deal with matters covered by the Councillors’ Code of Conduct. 
 
The Code itself is very detailed but the general obligations on Councillors in the code relate to:
 
  • Treating others with respect
  • Complying with Equality Laws
  • Bullying and intimidation
  • Compromising the impartiality of Council officers
  • Disclosing confidential information
  • Preventing access to information
  • Disrepute
  • Improper use of position as a Councillor
  • Use of the Council’s resources
  • Considering advice provided and giving reasons for decisions
 
These obligations apply to:
 
  • interests – where a Councillor’s personal or professional interests may come into conflict with their duties as a Councillor
  • personal behaviour 
  • Gifts and hospitality
 
The Code of Conduct applies when Councillors are on Council business or otherwise in their capacity as a Member of the Council – for example at a School Governors meeting where the Councillor has been appointed as a Governor by the Council.  It will not necessarily apply to Councillors’ conduct of their private lives.
 
The Committee will not deal with complaints about:
 
  • Council employees
  • Behaviour that took place before the person was a Councillor, or before the new Code of Conduct was introduced (May 2008)
  • The way the Council conducts or records its meetings
  • Actions or decisions taken by the Council – this may be a matter for the Local Government Ombudsman.
 
If you have a complaint about Council services or officers, then you should use the Council’s Complaints procedure.  To find out more about the Complaints procedure call (0116) 252 7000 or visit www.leicester.gov.uk/complaints
 
What will happen to your complaint?
You will need to put your complaint in writing.  You can either use the form at the bottom of this webpage or write a letter.  Once you have made a complaint, you will be told in writing what will happen to it.  Members of the Standards Committee will decide what to do with your complaint, which they should do within 20 days.  They can decide to:
 
  • Investigate it themselves
  • Send it to the Standards Board for England for investigation
  • Send it to another Council’s Standards Committee to investigate it
  • Take no further action
  • Take some alternative action, such as conflict resolution, mediation, or require some training.
 
If they decide not to take any further action, and you disagree with their reasons for this, you can ask for a different group of Committee members to look at the decision again.  You must do this in writing within 30 days of the original decision, and the second group of Committee members must revisit the decision within three months.
 
What does the Standards Board for England do?
 
The Standards Board for England is a national body which has independent oversight of complaints against Councillors.  Councils must report to the Standards Board on how their own Standards Committees are dealing with complaints, and the Board will publish information on this. 
If the Standards Board is not happy with the way a local Standards Committee is working, it can work with them to improve, and give them guidance.  If necessary, it can take away the local Committees powers to deal with complaints if it is not satisfied that they are being dealt with properly.
Also, a local Committee can ask the Board to investigate individual complaints if it believes the complaint is serious enough to merit this course of action.

Further information
For further information about making a complaint about a Leicester City Councillor, please call 0116 229 8822 or email kate.owen@leicester.gov.uk
 
To contact the Standards Board for England, please call 0845 078 8181 or email enquiries@standardsboard.gov.uk
 
Records of previous decisions made by the Standards Sub-Committee can be found here.

Related Documents

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Complaint Form - Complaints about Councillors - The Standards Committee  (39.5 KB)