Employability courses

We have a range of employability courses from searching for and applying for jobs, developing interview and customer service skills to learning first aid.

Further information

Computer skills for job search

Course information

For learners who do not have the computing skills necessary to search for and apply for jobs electronically and would like to gain the skills and confidence to use Microsoft Office and the internet. The course can be flexible and adapted to individual learner's needs and interests.

For example: 

  • producing a CV and covering letter
  • using the internet for job search and online applications
  • learning to touch type
  • creating and delivering an electronic presentation etc.

 

Customer service skills

Course information

Good customer service should be at the core of any business and organisation. This course focuses on giving you the skills and knowledge to understand customer needs and expectations.

 

Confidence building for work

Course information

This inspiring and fun course provides a welcoming and supportive environment to help improve your self-confidence and map out your own individual plan to get back into work.

 

Interview skills

Course information

These courses offer learners opportunities to understand what employers are looking for when interviewing and learn how to present themselves to meet those expectations. We will help to take away the fear factor in a very practical and interactive way.

 

Emergency first aid at work

Course information

This qualification is aimed at learners who wish to become emergency first aiders in the workplace. The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident. The qualification also covers first aid skills in CPR and use of an AED, providing first aid to a casualty who is choking and dealing with external bleeding and hypovolemic shock.

 

Food safety

Course information

This course is accredited with the Chartered Institute of Environmental Health and teaches the necessary good practice in food safety and hygiene for anyone wishing to work in places where food is prepared, cooked or served.

Want to know more?

For further information about our Employability Programme, please contact the college or visit our Workclub leaders at one of our eight Workclubs across the city. You will be provided with advice and guidance to help you decide the skills and training you want to develop.