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Parking and bus lane enforcement

We issue fines known as penalty charge notices (PCNs) for illegal parking or using certain bus lanes during prohibited hours.

Further information

Parking fines

Parking fines are designed to encourage motorists to comply with parking regulations. A higher fine will be charged for more serious offences. The higher rate charge is £70 and the lower rate charge is £50. They will be reduced to £35 and £25 respectively if paid within 14 days.

If you have been issued with a fine, you can pay it in three ways:

  • Online - please note that some fines will not appear on the system until one working day after they have been issued.
  • Automated telephone system, by calling 0116 454 1012 and selecting option five.
  • Post a cheque to Penalty Charge Payments, PO Box 8456, The Cash Office, Leicester LE1 6ZG.

Bus lane enforcement

Bus lane enforcement is in place on Charles Street northbound, Charles Street southbound, Causeway Lane, Rutland Street, Horsefair Street and the A426 Lutterworth Road.

Vehicles using bus lanes to gain advantage over queuing traffic, or ignoring bus gates to enter restricted areas as shortcuts, are breaking the law and causing disruption to vehicles making legitimate use of the facilities. The only exemptions are pedal cycles, buses and licensed hackney carriages.

We will write to you if we believe you have committed an offence. Fines can be reduced to £30 if they are paid within 14 days, and you also have the right to appeal if you don't agree with the penalty.

The income generated by the fines is spent on highway improvements, including provisions for public transport. 

How can I avoid a fine?

Bus lane signs and markings will clearly indicate both the start and end of bus lanes and highlight the hours of operation.

Parking and waiting/loading restrictions will be clearly signposted. If no hours of operation are displayed then the bus lane operates at all times.

More information about bus lane enforcement, and our code of practice, can be downloaded at the bottom of the page.


We operate a tow-away enforcement scheme to resolve illegal parking and persistent non-payment of fines. If you park illegally in Leicester, your vehicle may be removed and taken to a secure compound where a release fee and daily storage charges are payable.

For more information call us on 0116 454 6300. Please be advised that the police can also tow away vehicles. They can be contacted on 0116 222 2222.


Any documents relating to bus lane enforcement, including alternative routes, are available from us on request via email. If you have received a fine and are planning to appeal, please read the Q&A and code of practice linked to at the bottom of this page.

The maps below show the locations of the enforcement cameras: