General Enquiries

 

Mon –Thurs:

Fri:   

8.30am – 5.00pm

8.30am – 4.30pm

If you have a general enquiry about any council service or are unsure who you need to contact, please call this number or use our online form.

 

 

 

 

 

Mon –Thurs:

Fri:          

8.30am – 5.00pm

8.30am – 4.30pm

To report environmental problems including noise nuisance, dog fouling, fly-tipping, pollution, blocked drains, accommodation certificates, highway repairs –street lighting. Alternatively, you can use the Environment online form.

 

 

 

 

 

Mon –Thurs:

Fri:     

 

8.30am – 5.00pm

8.30am – 4.30pm

For enquires about recycling, requests for new and replacement wheelie bins, and bulk collections. You can also send your enquiries to us by online form.

 

 

 

 

 

Mon – Tues:

Wed:

Thurs:

Fri:

8.30am – 5.00pm

11.00am – 5.00pm

8.30am – 5.00pm

8.30am – 4.30pm

Enquiries relating to Council Tax including discounts, exemptions, reductions for disabled people, Council Tax benefit and making payments. You can also send your enquiries to us by email.

 

 

 

 

  

Mon – Tues:

Wed:

Thurs:

Fri:

8.30am – 5.00pm

11.00am– 5.00pm

8.30am – 5.00pm

8.30am – 4.30pm

For enquiries about Housing Benefits. You can also send your enquiries to us by email.

 

 

 

 

  

Mon – Wed:

Thurs – Fri:

8.30am – 5.00pm

8.30am – 4.30pm

For job enquiries, including requests for application forms and job confirmations.  You can also send your enquiries to us by email.

 

 

 

 

 

Housing Repairs

To request or make enquiries about council housing repairs or tenancies. You can also send your enquiries to us by email:

 

Mon – Fri:

Sat:    

8.30am – 8.00pm

8.30am – 4.30pm

Tenants' Advice

Mon –Thurs:

Fri:

Sat:

8.00am – 7.00pm

8:00am - 4:30pm

9.00am - 12.30pm

 

 

 

 

 

24 hours a day - 7 days a week

To make payments over the phone, including Council Tax, Business Rates (NNDR), rent, customer accounts invoices and parking fines. You can also send your enquiries to us by online form.

           

 

 

 

 

Mon –Thurs:

Fri:       

8.30am – 5.00pm

8.30am – 4.30pm

For information on grounds maintenance, play areas, woodlands, events on parks, and to report litter and overflowing bins. You can also send your enquiries to us by email.