Noise Control
The Noise Control Team investigates complaints about noise within the City of Leicester. Noise can be separated into domestic and commercial noise sources.
Commercial noise sources can include:
- Bars, restaurants, clubs
- Factories
- Alarms from commercial premises
- Noise from building sites.
Domestic noise sources can include:
- Loud music
- Musical Instruments
- Parties from domestic premises
- Alarms from domestic premises
- Car alarms.
If an officer witnesses a noise nuisance, action we can take includes:
a) serving informal letters and/or legal Notices
b) interviews under caution
c) seizure of noise equipment
d) disabling audible intruder alarms
e) prosecution.
a) serving informal letters and/or legal Notices
b) interviews under caution
c) seizure of noise equipment
d) disabling audible intruder alarms
e) prosecution.
For commercial premises, action can also be taken if a Premises Licence is breached and / or Planning conditions are contravened.
Burglar Alarms
If you have an audible intruder alarm fitted to your property, you must inform the Police of your keyholder details.
If your alarm goes off and we receive complaints about the noise, we do have powers to disconnect it. Unfortunately we have to charge for this service and it could cost you over £200.
If your alarm goes off and we receive complaints about the noise, we do have powers to disconnect it. Unfortunately we have to charge for this service and it could cost you over £200.
Contact us and we can send you the appropriate form regarding your keyholder details. You must then send this form to the Police.
Click here to download the appropriate form.
Relevant Statistics
From the 1st of April 2008 to 31st March 2009 we:
- received 2555 initial noise complaints (of which 194 were about audible alarms)
- witnessed 517 noise nuisances
- served 347 informal warning letters and 116 statutory notices
- carried out 13 seizures of noise equipment
Other useful information:
If you have a complaint or query about any of the noise matters listed above, please contact our Customer Service Line 0116 252 7001 or email us at noiseteam@leicester.gov.uk.