Severn Trent Water Ltd (Water and Sewerage) are responsible for maintaining public sewers and water mains in Leicester. 
 
For sewer collapses, burst water mains, defective manhole covers, pollution incidents, public sewer flooding, loss of water supply, etc, contact the Severn Trent Water 24 hour freephone 0800 783 4444.  Faulty manhole covers can also be reported using the Leicester-Shire Streetscene online form.
 
You can find information on water quality for your postcode on-line at www.stwater.co.uk*, or by phoning the free phone number above. 
 
Severn Trent Water can refer you to an emergency plumbing service in your area, and they also have a list of Watermark Approved Plumbers. Visit their website at www.stwater.co.uk/watermark*, or phone the free phone number above.

*All links open a new window. Leicester City Council is not responsible for the content and services provided on external websites.