Projects funded via HRA and general fund
Projects funded via the Housing Revenue Account and General Fund
Care and Repair (Now managed by Leicester City Supporting People)
Funded through Supporting People and Leicester City Council Adults and Housing Department, Care and Repair provides a home improvement agency service to homeowners and private tenants living in Leicester. It assists older people, those with physical and or mental health problems and people on a low income to remain in their own homes in comfort and security.
People are visited in their own homes and helped to organise appropriate work, oversee building contracts and inspect work on completion. A list of approved contractors is maintained to ensure the quality of work.
Apart from the publicly funded work, Care and Repair also provides work funded from other sources e.g. charities and insurance claims. Performance indicators are now used to reflect qualitative outcome measures for services provided. The ODPM element of funding for this service was transferred over to the Supporting People grant from April 2003 and is monitored in line with the Supporting People framework.
Mediation
Mediation as a tool can provide impartial third party intervention into conflict and dispute situations, aiming to promote the provision of services directed towards conciliation and resolution, giving all residents of Leicester the opportunity to address their past concerns, whilst identifying common needs and issues.
Anchor Wet Day Centre
The Centre is jointly funded by the Adults and Housing Department and the Leicester, Leicestershire and Rutland Drug and Alcohol Action Teams. The project deals with a minimum of 60 cases per annum on a key-work basis, 30 of which will present with drug related problems. Service performance is measured through key performance indicators.
The key treatment plan objectives are:
The safe environment of the wet centre provides drinkers with an alternative to drinking on the street and access to cheap, nutritious food and on-site information, advice on detox services, as well as access to tenancy and housing advice. The project is incorporated within the Anchor Centre and was developed originally to tackle on-street drinking, which had been identified as a significant and growing problem in Leicester.
Its philosophy centres around an emphasis on harm reduction, relapse prevention strategies, establishing alternative coping mechanisms, improving health and prolonging life. This is achieved through a holistic and multi-agency approach to health, social care, housing and support needs.
The project has had a steady through put and a client satisfaction survey revealed that generally clients felt a positive impact upon their health and tended to drink less alcohol generally and reduced drinking on the street.
Y Advice and Support Centre
Part of the Leicester YMCA, The Y Advice and Support Centre works out of the Dawn Centre on Conduit Street, where it runs a drop-in centre for people who are homeless, hostel dwellers or those vulnerably housed. Services provided include advice and support, food and drinks, shower and laundry facilities and medical assistance available via the Primary Homeless Healthcare Team, also based at the Dawn Centre. A number of educational and recreational classes are provided. The Centre is direct access and provides an early morning session specifically for a breakfast meal giving the opportunity to engage with rough sleepers. The service target is to provide services for a daily average of 65 attendees, the actual daily average during a 12 month period was 76 but can be as high as 120.
TARAs (Now supported by the Service Improvement Unit)
The Tenants Associations and Tenants and Residents Associations (TAs/TARAs) are funded through the Housing Revenue Account, with a specific aim to ensure that tenants and residents on local estates have a good quality of life, are involved in local priorities such as the promotion of community cohesion and have an input into the decision making process in issues that affect them. Planning and Commissioning, as well as other officers of the Adults and Housing Department are working closely with the Leicester Federation of TARAs to ensure greater participation across the City, especially from the BME communities, which is one of the priorities of the City Wide Tenants Compact.
Acting as a resource centre for the local community and providing advice and information, the associations also seek to encourage the use of their premises by other organisations to provide advice surgeries on a number of issues affecting their members. Advice surgeries include MP and Councillor surgeries, maintenance and repairs, legal advice and debt advice.
A new funding arrangement was introduced in October 2004 that enabled funding for all TARAs based on the number of properties based in each TARA area. Contract and service level agreement monitoring is undertaken by the Planning and Commissioning Section. This service level agreement was designed to enhance consultation and tenant participation to achieve the shared objective of community cohesion and is currently being monitored and reviewed. The management of Tenants and Residents Associations in Leicester is now undertaken by the Service Improvement Unit. Click here to be re-directed to the new Tenant and Resident Involvement section
Care and Repair (Now managed by Leicester City Supporting People)
Funded through Supporting People and Leicester City Council Adults and Housing Department, Care and Repair provides a home improvement agency service to homeowners and private tenants living in Leicester. It assists older people, those with physical and or mental health problems and people on a low income to remain in their own homes in comfort and security.
People are visited in their own homes and helped to organise appropriate work, oversee building contracts and inspect work on completion. A list of approved contractors is maintained to ensure the quality of work.
Apart from the publicly funded work, Care and Repair also provides work funded from other sources e.g. charities and insurance claims. Performance indicators are now used to reflect qualitative outcome measures for services provided. The ODPM element of funding for this service was transferred over to the Supporting People grant from April 2003 and is monitored in line with the Supporting People framework.
Mediation
Mediation as a tool can provide impartial third party intervention into conflict and dispute situations, aiming to promote the provision of services directed towards conciliation and resolution, giving all residents of Leicester the opportunity to address their past concerns, whilst identifying common needs and issues.
Anchor Wet Day Centre
The Centre is jointly funded by the Adults and Housing Department and the Leicester, Leicestershire and Rutland Drug and Alcohol Action Teams. The project deals with a minimum of 60 cases per annum on a key-work basis, 30 of which will present with drug related problems. Service performance is measured through key performance indicators.
The key treatment plan objectives are:
- To facilitate engagement of service users into specialist and community based primary care treatment.
- To seek the re-integration of the single homeless, rough sleepers or vulnerably housed individuals with substance use problems within the community.
- To address housing issues impeding the rehabilitation of people using substances.
The safe environment of the wet centre provides drinkers with an alternative to drinking on the street and access to cheap, nutritious food and on-site information, advice on detox services, as well as access to tenancy and housing advice. The project is incorporated within the Anchor Centre and was developed originally to tackle on-street drinking, which had been identified as a significant and growing problem in Leicester.
Its philosophy centres around an emphasis on harm reduction, relapse prevention strategies, establishing alternative coping mechanisms, improving health and prolonging life. This is achieved through a holistic and multi-agency approach to health, social care, housing and support needs.
The project has had a steady through put and a client satisfaction survey revealed that generally clients felt a positive impact upon their health and tended to drink less alcohol generally and reduced drinking on the street.
Y Advice and Support Centre
Part of the Leicester YMCA, The Y Advice and Support Centre works out of the Dawn Centre on Conduit Street, where it runs a drop-in centre for people who are homeless, hostel dwellers or those vulnerably housed. Services provided include advice and support, food and drinks, shower and laundry facilities and medical assistance available via the Primary Homeless Healthcare Team, also based at the Dawn Centre. A number of educational and recreational classes are provided. The Centre is direct access and provides an early morning session specifically for a breakfast meal giving the opportunity to engage with rough sleepers. The service target is to provide services for a daily average of 65 attendees, the actual daily average during a 12 month period was 76 but can be as high as 120.
TARAs (Now supported by the Service Improvement Unit)
The Tenants Associations and Tenants and Residents Associations (TAs/TARAs) are funded through the Housing Revenue Account, with a specific aim to ensure that tenants and residents on local estates have a good quality of life, are involved in local priorities such as the promotion of community cohesion and have an input into the decision making process in issues that affect them. Planning and Commissioning, as well as other officers of the Adults and Housing Department are working closely with the Leicester Federation of TARAs to ensure greater participation across the City, especially from the BME communities, which is one of the priorities of the City Wide Tenants Compact.
Acting as a resource centre for the local community and providing advice and information, the associations also seek to encourage the use of their premises by other organisations to provide advice surgeries on a number of issues affecting their members. Advice surgeries include MP and Councillor surgeries, maintenance and repairs, legal advice and debt advice.
A new funding arrangement was introduced in October 2004 that enabled funding for all TARAs based on the number of properties based in each TARA area. Contract and service level agreement monitoring is undertaken by the Planning and Commissioning Section. This service level agreement was designed to enhance consultation and tenant participation to achieve the shared objective of community cohesion and is currently being monitored and reviewed. The management of Tenants and Residents Associations in Leicester is now undertaken by the Service Improvement Unit. Click here to be re-directed to the new Tenant and Resident Involvement section