Making an appeal
There are various regulations that tell us how to work out your benefit, how to pay your benefit and how any overpayment of benefit should be recovered.
You have the right to:
- Know how we have calculated your benefit.
- Ask for an explanation of the decision we have made.
- Ask us to look at your claim again.
- Challenge any decision we have made.
- Ask for an independent appeal tribunal to look at any decision we have made.
The appeals process
If you want more information about our decision you must contact us straight away. You can ask for a written statement of reasons for the decision. The statement of reasons sets out:
- The information we have used to make our decision.
- How your benefit has been calculated.
- The way any overpayment has been calculated (if applicable).
- The relevant Housing Benefit / Council Tax Benefit Regulations that have been used to reach our decision and the reasons why they do or do not apply.
You can ask us to look at your claim again or you can appeal against our decision, but you only have one month from the date of the decision letter to do either of these things.
If you want us to look at the decision again
You must request this in writing and we shall check if the decision is correct. If the decision is wrong we will change it. If the decision cannot be changed we shall write and inform you. In either case, if you appeal, the one month time limit starts again.
If you want to appeal against the decision
If you want to appeal against the decision you must let us know within one month of the decision letter (or if you asked us to look at the decision again, one month from that decision).
You must write down the decision you are appealing against and the reasons for your appeal and make sure you sign it. If our decision is wrong we shall change it. If the decision cannot be changed the appeals service will then look at your appeal at a tribunal hearing. The tribunal is independent from the council and is made up of legally qualified people trained in Housing Benefit and Council Tax Benefit.
If your appeal is late you must include an explanation of why you could not appeal within one month.
You can download an Appeal Form by clicking on the the link at the end of this page or telephone our office on (0116) 252 7006. and we will send you one
You have the right to:
- Know how we have calculated your benefit.
- Ask for an explanation of the decision we have made.
- Ask us to look at your claim again.
- Challenge any decision we have made.
- Ask for an independent appeal tribunal to look at any decision we have made.
The appeals process
If you want more information about our decision you must contact us straight away. You can ask for a written statement of reasons for the decision. The statement of reasons sets out:
- The information we have used to make our decision.
- How your benefit has been calculated.
- The way any overpayment has been calculated (if applicable).
- The relevant Housing Benefit / Council Tax Benefit Regulations that have been used to reach our decision and the reasons why they do or do not apply.
You can ask us to look at your claim again or you can appeal against our decision, but you only have one month from the date of the decision letter to do either of these things.
If you want us to look at the decision again
You must request this in writing and we shall check if the decision is correct. If the decision is wrong we will change it. If the decision cannot be changed we shall write and inform you. In either case, if you appeal, the one month time limit starts again.
If you want to appeal against the decision
If you want to appeal against the decision you must let us know within one month of the decision letter (or if you asked us to look at the decision again, one month from that decision).
You must write down the decision you are appealing against and the reasons for your appeal and make sure you sign it. If our decision is wrong we shall change it. If the decision cannot be changed the appeals service will then look at your appeal at a tribunal hearing. The tribunal is independent from the council and is made up of legally qualified people trained in Housing Benefit and Council Tax Benefit.
If your appeal is late you must include an explanation of why you could not appeal within one month.
You can download an Appeal Form by clicking on the the link at the end of this page or telephone our office on (0116) 252 7006. and we will send you one
The completed appeal form should be returned to:
Appeals Team
Revenues & Benefits Office
Wellington House
22-32 Wellington Street
Leicester, LE1 6HL
Please note that some decisions do not carry the right to appeal.
Please note that some decisions do not carry the right to appeal.
If you need general information on appealing against a decision in a language other than English pleas visit www.benefit-leaflets.org/wrong-decision/home.asp
If you need to submit your feedback or comments about an Appeal, please email housi207@leicester.gov.uk
 |
 |
 |
|||
|
|
|
|||
 |
|
 |
