How to Contact Us About Council Tax Queries
How to Contact Us
Telephone
You can phone us on (0116) 252 7005. You will either connect directly to a member of staff, or connect to an automatic system that will put you through to the first available person. The automatic system also has options for you to leave your debit or credit payment details, or to ask for a form to change your payment method.
The office telephone hours are:
Mondays, Tuesdays and Thursdays: 8:30am - 5:00pm
Wednesdays: 11:00am - 5:00pm
Fridays: 8:30am - 4:30pm
You can phone us on (0116) 252 7005. You will either connect directly to a member of staff, or connect to an automatic system that will put you through to the first available person. The automatic system also has options for you to leave your debit or credit payment details, or to ask for a form to change your payment method.
The office telephone hours are:
Mondays, Tuesdays and Thursdays: 8:30am - 5:00pm
Wednesdays: 11:00am - 5:00pm
Fridays: 8:30am - 4:30pm
Minicom
This is available for deaf and hearing-impaired callers with Minicoms only. The number is (0116) 252 7584.
This is available for deaf and hearing-impaired callers with Minicoms only. The number is (0116) 252 7584.
FAX
You can fax details to us using the fax number (0116) 254 7322 or (0116) 233 9923.
E-mail
You can e-mail us at council.tax@leicester.gov.uk
Personal Visit
You can visit us at our office at:
You can fax details to us using the fax number (0116) 254 7322 or (0116) 233 9923.
You can e-mail us at council.tax@leicester.gov.uk
Personal Visit
You can visit us at our office at:
Ground Floor
Wellington House
22-32 Wellington Street
Leicester
LE1 6HL
The office enquiry hours are:
Mondays, Tuesdays and Thursdays: 8:45am - 4:30pm
Wednesdays: 11:00am - 4:30pm
Fridays: 8:45am - 4:00pm
You can write to us at:
Revenues & Benefits Service
Wellington House
22-32 Wellington Street
Leicester
LE1 6HL
Council Tax Fair Processing Notice
How we will use your information:
The information that you provide will be processed in accordance with the provisions of the Data Protection Act -1998 and relevant legislation. This authority has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes. This may include, but not be limited to, matching Council Tax data with Electoral Registration records. The Council will also use the information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share this information with other bodies responsible for detecting / preventing fraud or auditing / administering public funds. We will not disclose your personal information to third parties for marketing purposes.
Further information can be obtained from the Council & Democracy section of our website www.leicester.gov.uk, by e-mailing data.protection@leicester.gov.uk or by contacting the Information Departmental Coordinator, Leicester City Council, Strategy & Performance, Adults & Housing Department’ New Walk Centre, Welford Place, Leicester, LE1 6ZG, email: hsng.foia@leicester.gov.uk.
Housing Benefit & Council Tax Benefit Enquiries
You can contact the Benefits section as follows:
Telephone
You can phone us on (0116) 252 6948.
The office telephone hours are:
Mondays, Tuesdays and Thursdays: 8:30am - 5:00pm
Wednesdays: 11:00am - 5:00pm
Fridays: 8:30am - 4:30pm
Minicom
This is available for deaf and hearing-impaired callers with Minicoms only. The number is (0116) 252 6926.
FAX
You can fax details to us using the fax number (0116) 254 6825.
E-mail
You can e-mail us at council.tax@leicester.gov.uk
Personal Visit
You can visit the office at:
Wellington House
This is available for deaf and hearing-impaired callers with Minicoms only. The number is (0116) 252 6926.
FAX
You can fax details to us using the fax number (0116) 254 6825.
You can e-mail us at council.tax@leicester.gov.uk
Personal Visit
You can visit the office at:
Wellington House
22-32 Wellington Street
Leicester
The Benefits reception is located on the Ground Floor, Wellington House , 22-32 Wellington Street, Leicester
The office enquiry hours are:
Mondays, Tuesdays and Thursdays: 8:45am - 4:30pm
Wednesdays: 11:00am - 4:30pm
Fridays: 8:45am - 4:00pm
You can write to us at:
Revenues & Benefits Service
Wellington House
22-32 Wellington Street
Leicester
LE1 6HL
Revenues & Benefits Service
Wellington House
22-32 Wellington Street
Leicester
LE1 6HL