Valuation Office Agency
If you do not agree with the
rateable value given to your property, or there has been some major
change to it that may affect its value, you can appeal to the Valuation
Officer to change it. You will need to fill in an application form,
which is called "Making a Proposal", and if the Valuation Officer
agrees to change the rateable value he will confirm the new one to you
and us. We will then send you a revised bill based on the new rateable
value.
You can make an appeal to the Valuation Officer if:
- You believe the rateable value for your property shown in the rating list is wrong;
- The Valuation Officer changes your property’s rateable value and you believe it is now wrong;
- There is a material change in circumstances that you believe has affected your property’s rateable value, such as
- A change in the property’s physical state or use
- A physical change in the locality
- A change in the use of a neighbouring property;
- A residential part of the property (that should be subject to Council Tax valuation) has been included in the business rate assessment;
- The rateable value excludes a part of the property you believe should be included;
- A property is shown in the rating list as more than one entry, and you believe there should be only one assessment;
- A property is shown in the list as one assessment but it has been divided into more than one property that should be shown separately;
- You believe the property address shown is incorrect;
- You believe the property description shown is incorrect.
Appeals need to be made in writing to: |
The Valuation Officer |
Valuation Office Agency |
Enkalon House |
92 Regent Road |
Leicester |
LE1 7DD |
Phone: 0116 280 0200 |
Fax: 0116 280 0299 |
E-mail: eastmidlandsgroup.vo@gsi.gov.uk |
Website: |
Making an appeal is free;
you can do it yourself, and you do not need to employ a rating advisor.
If you do decide to use independent rating advisors we recommend you
take care in deciding whom to appoint and suggest you contact members
of the Royal Institution of Chartered Surveyors (RICS) at www.rics.org.uk or the Institute of Revenues, Rating and Valuation (IRRV) at www.irrv.net Dependent
on the amount of transitional relief you may have received, a reduction
in rateable value does not necessarily mean you will have a reduced
amount to pay.
Although you may have made an appeal, you need to continue paying your business rates according to the latest bill you have been sent. If you withhold payment we will take recovery action to collect any unpaid amounts, which may result in you incurring court costs of at least £41.80. If your appeal is successful and the amount to pay goes down, we will send you a revised bill and a refund of any overpayment, with interest.
Interest
will not be payable if a liability order has been obtained at the
Magistrates’ Court to recover any unpaid amount shown on the bill based
on the original rateable value.
Valuation Tribunal Service
If your appeal to the Valuation
Officer is not resolved within three months, it will automatically be
passed to a Valuation Tribunal to decide. The contact details for the
Valuation Tribunal Service are as follows:
Valuation Tribunal Service |
3rd Floor |
Pearl Assurance House |
Friar Lane |
Nottingham |
NG1 6BT |
Phone: 0115 950 7607 |
Fax: 0115 950 7100 |
E-mail: east.midlands@vto.gsx.gov.uk |
Website: |


