The Council’s Recruitment Service
Leicester City Council’s Commitments to Applicants & Enquirers:
Leicester City Council is committed to providing the best possible recruitment service. To this end, all employees will make every effort to ensure that you are dealt with in accordance with the following standards.
You will be treated in a polite, helpful and friendly manner at all times.
We will try to take account of any particular needs you may have.
Whenever we write to you, we will give you the name and telephone number of someone who will deal with any queries you may have. We will give you the name of anyone dealing with your telephone enquiry.
Your application will be dealt with efficiently and confidentially.
Application forms will be sent out, at the latest, by the end of the next working day after your enquiry has been received.
Letters telling you if you have been shortlisted for interview will normally be sent out within 10 working days of the closing date.
You will normally be advised within 10 working days of the result of any interview or pre-interview test you have taken part in.
You will be kept advised of any delays that may occur, together with the reasons for them.
All information provided to you will:
All decisions will be made on merit and in line with the council’s Equal Opportunity in Employment Policy.
All decisions will be made on merit and in line with the job requirements already set for this vacancy, and which will be made known to you.
We will take seriously any complaints or concerns you may have about your treatment and we will investigate these promptly and sensitively and write to tell you what we have done.
Leicester City Council is committed to providing the best possible recruitment service. To this end, all employees will make every effort to ensure that you are dealt with in accordance with the following standards.
You will be treated in a polite, helpful and friendly manner at all times.
We will try to take account of any particular needs you may have.
Whenever we write to you, we will give you the name and telephone number of someone who will deal with any queries you may have. We will give you the name of anyone dealing with your telephone enquiry.
Your application will be dealt with efficiently and confidentially.
Application forms will be sent out, at the latest, by the end of the next working day after your enquiry has been received.
Letters telling you if you have been shortlisted for interview will normally be sent out within 10 working days of the closing date.
You will normally be advised within 10 working days of the result of any interview or pre-interview test you have taken part in.
You will be kept advised of any delays that may occur, together with the reasons for them.
All information provided to you will:
- be written in a clear, jargon-free, easy to understand and unambiguous way.
- be up-to-date, accurate and produced to professional standards.
- reflect accurately the nature of the job.
All decisions will be made on merit and in line with the council’s Equal Opportunity in Employment Policy.
All decisions will be made on merit and in line with the job requirements already set for this vacancy, and which will be made known to you.
We will take seriously any complaints or concerns you may have about your treatment and we will investigate these promptly and sensitively and write to tell you what we have done.