The City Council aims to collect dustbin refuse from householders weekly. This service is undertaken on behalf of the council by a private contractor Biffa Leicester.
If your rubbish bin or recycling container is not emptied on the scheduled day or if it is missing after collection, please contact us. After receipt of the complaint we will arrange for collection of your unemptied bin either later the same day or on the next working day. Missing bins will be replaced within five working days.
