This page does not deal with Council Tax or current rent. You should look at the Council Tax information page and the rent collection page for information on these.
For more information on acceptable methods of payment see the how to pay page.
Payment in Instalments
If you are unable to pay the full amount due, please contact Customer Accounts as soon as possible on (0116) 238 5444
If you are having money problems or are worried about debt, check debt advice for more information.
Payment arrangements will be made in accordance with the council’s fair debt policy.
Arrangements will be subject to receipt of full details of your income and expenditure.
You can pay instalments by:
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Payment card
We can arrange for you to pay instalments using a payment card. You can use it to make payments at Welford House Cash Office or at an area housing office. Take the card with you to pay and your payments will be recorded on it.
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Bank Giro Credit or Girobank Transfer
To pay by bank Giro Credit or Girobank Transfer you need payment slips. Please contact us and we will send some to you.
Please visit paying by Bank Giro Credit for more information about paying by Bank Giro Credit. For more information about paying by Girobank Transfer please visit paying by transfer.
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In cash at any Post Office
Payment can be made in cash at any Post Office. To do so you will need payment slips. Please contact us and we will send some to you.
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Bank Standing Order
Visit Bank Standing to find out more information about paying by a bank standing order.
Interest charged with overdue debts
Debts which become overdue will be liable to be charged interest at such a rate as:
- is determeined by statute
- has been contractually agreed or
- as the council may from time to time determine.
