The Noise Team investigates complaints about noise within the City of Leicester. Noise can be separated into domestic and commercial noise sources.
Report It
Complete our online form.
Customer Service Line: 0116 252 7001
Email:noiseteam@leicester.gov.uk.
(please include a contact telephone number in your email)
Commercial noise sources can include:
- Bars, restaurants, clubs
- Factories
- Alarms from commercial premises
- Noise from building sites.
Domestic noise sources can include:
- Loud music
- Musical Instruments
- Parties from domestic premises
- Alarms from domestic premises
- Car alarms.
Simple noise prevention tips
If an officer witnesses a noise nuisance, action we can take includes:
a) serving informal letters and/or legal Notices
b) interviews under caution
c) seizure of noise equipment
d) disabling audible intruder alarms
e) prosecution.
For commercial premises, action can also be taken if conditions on a Premises Licence are breached and / or Planning conditions are contravened.
Burglar Alarms
If you have an audible intruder alarm fitted to your property, you must inform the Police of your key holder details.
If your alarm goes off and we receive complaints about the noise, we do have powers to disconnect it. Unfortunately we have to charge for this service and it could cost you over £200.
Contact us and we can send you the appropriate form regarding your key holder details. You must then send this form to the Police.
Alternatively you can download the appropriate form under related documents below.
Relevant Statistics
From 1st April 2012 – 31st March 2013 we:
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received 2251 initial noise complaints (147 of which were about audible intruder alarms)
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witnessed 418 noise nuisances
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served 244 warning letters and 93 statutory notices
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carried out 18 seizures
Other useful information: