The Noise Control Team investigates complaints about noise within the City of Leicester. Noise can be separated into domestic and commercial noise sources.
Commercial noise sources can include:
- Bars, restaurants, clubs
- Factories
- Alarms from commercial premises
- Noise from building sites.
Domestic noise sources can include:
- Loud music
- Musical Instruments
- Parties from domestic premises
- Alarms from domestic premises
- Car alarms.
Simple noise prevention tips
If an officer witnesses a noise nuisance, action we can take includes:
a) serving informal letters and/or legal Notices
b) interviews under caution
c) seizure of noise equipment
d) disabling audible intruder alarms
e) prosecution.
For commercial premises, action can also be taken if conditions on a Premises Licence are breached and / or Planning conditions are contravened.
Burglar Alarms
If you have an audible intruder alarm fitted to your property, you must inform the Police of your key holder details.
If your alarm goes off and we receive complaints about the noise, we do have powers to disconnect it. Unfortunately we have to charge for this service and it could cost you over £200.
Contact us and we can send you the appropriate form regarding your key holder details. You must then send this form to the Police.
Alternatively you can download the appropriate form under related documents below.
Relevant Statistics
From 1st April 2011 – 31st March 2012 we:
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received 2478 initial noise complaints (145 of which were about audible intruder alarms)
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witnessed 550 noise nuisances
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served 324 warning letters and 120 statutory notices
-
carried out 21 seizures
Other useful information:
If you have a complaint or query about any of the noise matters listed above, please contact our Customer Service Line 0116 252 7001 or email us at noiseteam@leicester.gov.uk. If possible, please include a contact telephone number in your email.
