The Council will carry out repairs - and charge tenants for the cost of the repairs - when they are due to damage or negligence by tenant or their visitors. These types of repairs are called rechargeable repairs.
Some common rechargeable repairs are:
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gaining entry and renewing of locks if the keys are lost
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replacing of glass where the damage is caused by the tenant and not a third party
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clearing of blocked waste pipes
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replacing of damaged fixtures and fittings where the damage is malicious or through neglect
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putting right poor DIY projects
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clearing rubbish and belongings in empty properties
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replacing floor tiles where carpets have been removed
For further information and advice on rechargeable repairs, contact your local neighbourhood housing office or our Tenants' Advice and Repairs Service on (0116) 2527007.