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How to Pay your Council Tax

There are many ways to pay your Council Tax bill:

  • Pay online 
  • By Direct Debit
  • By Standing Order
  • Using a Debit or Credit Card
  • By posting a cheque
  • Using the PayPoint service
  • At a Post Office
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You can pay your Council Tax online using Switch, Solo, Delta, Visa, Master Card or JCB Card.


If your account has been passed to one of our bailiffs to collect, you can also make payments to them online.

 


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Direct Debit
This is the easiest and cheapest way to pay, both for you and us, as your bank or building society does all the work.
 
  • You have a choice of four dates - the 1st, 10th, 20th or 28th of each month.
  • You receive at least 14 days notice of when your bank account will be debited and by how much.
  • You are guaranteed a full and immediate refund from your bank in the unlikely event of anything going wrong.
  • You can cancel the Direct Debit at any time, so you stay in control. You can forget queues, cheques and stamps.
  • You do not have to complete a new mandate each year; the same one carries on.

 
You can sign up to a direct debit over the phone and avoid filling in any forms, or you can print off a direct debit form, or ask for a form by emailing us or visit us at the following address:


Customer Service Centre

91 Granby Street

Leicester

LE1 6FB

Link to Customer Service Centre map

Telephone 0116 454 1005


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Standing Order

You can also pay by standing order, which is easier than paying by cheque or cash.


  • You can print off a standing order form, or ask for a form by emailing us or by phoning or visiting us at the above address.
  • Send the completed form to your bank or building society, not us.
  • Remember to set your payment date for 5 days before the due date shown on your bill. This will ensure the payment is received and put on your account on time, and will avoid any unnecessary payment reminders being sent to you.

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Payment Card logos
  • Our secure answer phone service 0116 454 1012 is available 24 hours a day, 7 days a week.
  • We accept Switch (Maestro) and Delta debit cards, and most credit cards.
  • Have your card details and Council Tax account number from your bill ready (it begins "20... ") when you call.
  • Your payment will be credited to your account usually within one working day. There is no charge or minimum payment required for debit or credit card payments.

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Postal Envelope
You can also pay by posting a cheque, which should be made payable to 'Leicester City Council'.
  • Write your Council Tax account number from your bill on the back of your cheque, (this will begin with "20...").
  • Post the cheque to the following address:


Leicester City Council
Cash Office
PO Box 9190
Wellington House

22 - 32 Wellington Street

Leicester, LE1 8DE

  • Please post your payment at least 5 days before the due date shown on your bill. This will ensure the payment is received and put on your account on time, and will avoid any unnecessary payment reminders being sent to you.
  • We do not accept post-dated cheques.
  • Do not send cash through the post.


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PayPoint icon

You can pay at any outlet showing the PayPoint logo.

That's hundreds of places in Leicester, and thousands nationwide, helping you to pay where you want, when you want, and at no extra cost! 


  • Outlets include newsagents, convenience stores, supermarkets and garages, most open long hours, many seven days a week.
  • Just pass your bill and cash payment to the shop assistant and they'll do the rest.
  • Details of your local outlet can be found at the PayPoint website.


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Poct Office Icon

You can also pay for free at any Post Office branch. 


Find your local branch using the Post Office website.


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Please note, Leicester City Council is not responsible for the accuracy or content of external websites.