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You may be in a situation where you are, or will soon become homeless. For example, if you have been given notice to quit by your landlord and have nowhere else to go. 


The housing options service will be able to help and advise you on what to do, including referring you to homeless support services. This could include help to find temporary or alternative accommodation, whether short or long term.
Contact the housing options service
If you need support contact the housing options service.
Visit us:          Housing Options Centre
                       Phoenix House
                       Welford Place
                       LE1 6RN
Our office is open:
            Monday                     9am till 4pm
            Tuesday                     1pm till 4pm
            Wednesday               9am till 4pm
            Thursday                   9am till 4pm
            Friday                        9am till 4pm
Call:                0116 454 1008
Our advice line is open:
            Monday                     9am till 5pm
            Tuesday                     1pm till 5pm
            Wednesday               9am till 5pm
            Thursday                   9am till 5pm
            Friday                        9am till 4.30pm
Out of hours emergency contact
Emergency accommodation may in certain circumstances be provided at weekends and outside office hours. To find out if you are eligible, call us:
  • Families: 0116 221 1407
  • Singles and couples: 0116 221 2770