Search leicester city council
Main menu

The Dawn Centre

The Dawn Centre
The Dawn Centre

The Dawn Centre is a project for homeless people providing temporary accommodation, support, advice and assistance on health, housing, life skills and education all in one place.
Anyone is welcome at the Centre, regardless of their race, gender, age, disability, status, sexuality, class or religion. 

Contact the Dawn Centre



When is it open?

The Centre operates 24 hours a day, 365 days of the year, but different services are open at different times of the day.

Where is it?

The Dawn Centre is on Conduit Street, Leicester, just around the corner from the train station and close to doctors & dentists, shops & the city centre, schools, colleges and recreational facilities and places of worship.

Temporary accommodation services

Tel. 0116 221 2770
The Dawn Centre has 42 rooms of which two are doubles and six are for disabled persons.  There is also a complex needs flat.  Service users are able to use many facilities at the Centre, which include television lounges, an IT suite, activities room, dining room, quite rooms and a small garden.

How can I access the Dawn Centre?

If you are not homeless tonight but threatened with homelessness within the next month, you can get further advice from the Housing Options Centre. Call for an appointment on 0116 454 1008. Alternatively, email us.
If you have nowhere to stay tonight, you should visit the Housing Options Centre at Phoenix House, Welford Place as soon as you realise you have nowhere to stay and by 4pm at the latest.

You must be at least 16 years old to stay at the Dawn Centre, there is no upper age limit.

Staying at the Dawn Centre

If you stay at the Centre you will have to pay towards the costs for fuel, light and water charges, as well as for three meals that are provided each day.  You will be told how much you have to pay when you are referred.
Meal times for service users are as follows:
Breakfast         8.30am – 9.15am
Lunch            12.30pm – 1.15pm
Evening meal   5.30pm – 6.15pm

You will need to bring with you any personal items that you need for your stay (please check the hostel rules).   The Dawn Centre operates a strict no alcohol rule so you will not be allowed to drink during your stay.

Are pets allowed?

Two dog kennels, which are attached to single rooms, are available for residents to use (subject to availability).

Other activities at the Dawn Centre

We recognise that along with housing related support and advice, social activities may also be needed. Therefore a range of activities and workshops are organised for service users. These include:
IT workshops, arts and crafts, football training, cook and eat classes, life skills workshops, and anger and anxiety management workshops.

The Y Advice and Support Centre (YASC)

Tel 0116 221 2787
YASC is a direct access daycentre for anyone who is homeless, a rough sleeper, staying in temporary accommodation or vulnerably housed.  You can just drop in at YASC, no appointment or referral is needed.

When is YASC open?

YASC is  open to rough sleepers and the homeless from 8am to 4pm (3pm Thursdays).  A free breakfast is provided between 8am and 9am.

What services are provided by YASC?

The most basic needs can be met by YASC, particularly for those who are sleeping rough or are of no fixed abode.  YASC can provide:
• Free food and drink;
• Free showers and washing facilities;
• Free laundry facilities;
• Free toiletries;
• Access to a telephone;
• Access to a toilet;
• A change of clothes;
• A safe and comfortable place;
• Emergency food parcels for people in self-catering accommodation.

As well as this, staff at YASC can help to tackle problems that you may face if you are homeless or sleeping rough.  They will provide:
• Help finding emergency and other appropriate hostel accommodation, as well as help finding ‘move-on’ accommodation;
• Help establishing identification;
• Welfare benefits advice and assistance with benefits claims;
• Advice on managing debt;
• Help applying for council and housing association accommodation;
• Help with drug and alcohol issues;
• Advice for people with mental health problems – a Mental Health Access Worker is available at YASC every day;
• Health promotion programmes;
• Weekly specialist service clinics.

Other activities at YASC

YASC organises many other activities, these include: home economics, IT, graphic design, arts & crafts, horticulture, painting workshops and life coaching sessions.  

Leicester Homeless Primary Health Care Service

Tel 0116 221 2780
Its aim is to give high a range of quality primary health care services to homeless people in Leicester.  
You can refer yourself directly to the service, which is for people who are rough sleepers, homeless or staying in hostels.
Jointly led by a GP and Consultant Nurse, the Service also includes two female GPs, a specialist Practice Nurse, the Practice manager and two Receptionists/Administrative Assistants. All services are free and confidential.

When is the Primary Health Care Service open?

Open access sessions Monday to Friday from 8.30am to 12.00pm and from 1.00pm to 4.30pm, except Thursday when the service is open from 8.30am to 12.00pm only.

What facilities does the Primary Health Care Service provide?

• GP and Consultant Nurse consultations for diagnosis, treatment and medical certificates;
• Health checks e.g. blood pressure, asthma, diabetes, weight, urine tests;
• Contraceptive services, maternity medical services and minor surgery services;
• Sexual health promotion, vaccinations, health promotion and preventative health care;
• Weekly visiting therapist for common mental health problems (a GP or Consultant Nurse referral is needed for this service);
• Acupuncture for muscular and joint problems.


Tel 0116 299 5514

Outreach services provide advice and help for rough sleepers and homeless people in Leicester:

  • To find suitable accommodation;

  • To access hostels;

  • On health access, benefits and housing;

  • With clothing.

Staff can also accompany service users to appointments and interviews.


When is Outreach available at the Dawn Centre?

Outreach staff work split working shifts:


Early shifts are between 6am and 2pm Monday to Thursday, and from 6am to 1.30pm on Fridays.


Late shifts are between 8am and 4pm Monday to Thursday, and from 6am to 1.30pm on Friday.


Outreach also undertake a joint street work needle exchange arrangement with LCPT on Mondays between 4.30pm to 7pm.


The Outreach team offer a surgery in YASC on an ad hoc basis. Speak to Dawn Centre staff for more information.


Community Homeless Mental health Team

Tel 0116 221 2777
The Community Homeless Mental Health Team works with homeless people in Leicester to help them to access mental health services.

When is the Community Homeless Mental Health team available?

No appointments are necessary to see the Community Psychiatric Nurses (CPN’s), who are available on a “first come - first served” basis at the Dawn centre, every day – Monday to Friday.

What services do the team offer?

• Homeless people can self refer to the service.
• 3 mental health nurses
• 2 part-time psychologists
• 1 part-time psychiatrist
• Ongoing support
• Referral to main stream psychiatric care
• Short term psychological therapies
• Working with partner agencies to help people sort life problems.