Telephone
You can phone us on 0116 252 7005. You will either connect directly to a member of staff, or connect to an automatic system that will put you through to the first available person. The automatic system also has options for you to make payment by debit/credit card and request certain standard forms.
The office telephone hours are:
Mondays, Tuesdays and Thursdays: 8.30am - 5pm
Wednesdays: 9.30am - 5pm
Fridays: 8.30am - 4.30pm
Minicom
This is available for deaf and hearing-impaired callers with Minicoms only. The number is 0116 252 7584.
FAX
You can fax details to us using the fax number 0116 254 7322.
Email
You can e-mail us at business.rates@leicester.gov.uk
Personal Visit
You can visit us at our office at:
Ground Floor,
Wellington House
22-32 Wellington Street
Leicester.
LE1 6HL
The office enquiry hours are:
8.30am – 5pm on Monday, Tuesday and Thursday
9.30am – 5pm on Wednesday
8.30am – 4.30pm on Friday
Write to Us:
You can write to us at:
Revenues & Benefits Service
Wellington House
22-32 Wellington Street
Leicester.
LE1 6HL
If you have recently moved into or out of a business property within the City you can give us the details online,
Business Rates Fair Processing Notice
How we will use your information:
The information that you provide will be processed in accordance with the provisions of the Data Protection Act -1998 and relevant legislation. This authority has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes. The Council will also use the information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share this information with other bodies responsible for detecting / preventing fraud or auditing / administering public funds. We will not disclose your personal information to third parties for marketing purposes.
Further information can be obtained from the Council and Democracy section of our website, by emailing us or by contacting the Information Departmental Coordinator, Leicester City Council, Strategy and Performance, New Walk Centre, Welford Place, Leicester, LE1 6ZG
Bailiffs
If you have received contact from the Council's bailiffs, you should arrange to make payment of the debt to the bailiffs, not to the Council.
Telephone: 0871 677 0070
Website (including payments)
Telephone: 0845 644 4100
Website (including payments)
