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Disabilities Information / FAQs

FAQ
FAQ

Who we can help

Asking for help

Assessing need

Disabled people home adaptations

Some of the services we are able to provide

Specialist support

Promoting Independence Unit

Supporting People - supporting independence in Leicester

Contacting us

Leaflets

Disabilities Useful websites

 

Who we can help 

Our aim is to enable people with disabilities to live independently, in their own home for as long as they want or are able to.

 

We can arrange services that support relatives, friends or neighbours of any age who care for physically disabled and/or sensory impaired people living in the community.

 

Our services are available to people with disabilities who:

 

  • Live alone

  • Have relatives or friends looking after them

  • Need some extra help with personal tasks

  • Have been ill or are leaving hospital.

 

If living at home is becoming increasingly difficult for you or the person that looks after you, then we may be able to offer help with looking at alternative suitable accommodation.

 

We will be able to provide information about the different homes and supported accommodation available in the City.  This includes residential homes that we run, and those run by private or voluntary organisations.

 

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Asking for help 

If you, or someone you look after, needs help, please contact us.

 

We will then discuss the situation with you and see if and how we can help, the best option for meeting your needs and whether there will be any changes for the services we either provide or arrange for you.

 

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Assessing need 

When you ask for our help, we will do a needs assessment.  This is simply a way for us to gather information about your needs so that we can learn about the difficulties you are experiencing and how best we can help. 

 

The assessment itself is free but, depending on your income and savings, you may be charged for some of the services we arrange for you.

 

However, many people with lower dependency needs are unlikely to be eligible for services from us.  This is because the money available to us is limited – so services are targeted at those individuals with a greater need. 

 

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Disabled people home adaptations and aids 

The Disabled people home adaptations give advice about better ways of doing things.  We may be able, dependent on your assessed need, to give you equipment to make life easier, or simple adaptations like handrails.

 

Some of the services we are able to provide 

Services are wide-ranging and vary depending on individual needs, but the Services for People with Disabilities pages as is a brief list of some of the services we may be able to arrange:

 

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Specialist support 

There are many other helpful services we can arrange or signpost people to that provide specialist support, see Services for People with Disabilities pages

 

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Learning Disabilities 

The Learning Disability Service is committed to helping and supporting people with learning disabilities living in the City of Leicester.

 

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Promoting Independence Unit 

We have a specialist team called the Promoting Independence Unit.  The unit deals with specialist support and advice for people with disabilities following an assessment or referral. 

 

Their contact details are as follows: 

Name: Promoting Independence Unit 
Address: 37-39 Sulgrave Road, Leicester, LE5 0LH 

 

Telephone:  0116 221 1333 

 

Supporting People - Supporting Independence in Leicester 

The Supporting People programme aims to improve housing related support services in the City.  It also aims to increase peoples ability to make informed choices about the support they need to live independently. 

 

  • For more information, please visit the Supporting People website (link opens in new window).

 

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How to contact us

Name:  Leicester City Adult Social Care services

Address:  1 Grey Friars, Leicester, LE15PH 
Telephone:  0116 252 7004 
Minicom/TexBox: 0116 252 7011
Email:  customer.services@leicester.gov.uk 

 

If you are a hospital patient or a relative or friend of someone in hospital, you can speak to the social worker who will normally be present at ward round meetings.  Or you can contact them using the details below:

 

  • Leicester Royal Infirmary Adult Social Work Team - 0116 258 5141

 

  • Leicester General Hospital Social Work Team - 0116 258 5141

 

  • Glenfield Hospital Social Work Team - 0116 256 3605.

 

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Leaflets 

There are leaflets available with more information about Disabilities, in our leaflet section

 

Please telephone on 0116 252 8886 if you wish to receive a paper copy: 

 

  

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Disabilities Useful websites 

Please follow the Disabilities Useful Link for a list of helpful links

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