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Frequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions

 

 

 

  • What are the disabled facilities grants for?

 

 

 

 

 

 

 

 

 

 

 

  

 

(Q) What is an adaptation? 

If you are disabled there may be physical barriers that make it difficult for you to carry out ordinary day to day activities.

 

An adaptation to your home will enable you to move around your home and  access its facilities more easily.

 

An adaptation will also make it easier for your carers to look after you.

 

Typical adaptations include:

 

  • Stair lifts and through floor lifts

  • Ramps, rails and step lifts

  • Door widening for wheelchair access

  • Level access showers and other bathroom alterations

 

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(Q) What is a Disabled Facilities Grant?

A Disabled Facilities Grant is a local council grant to help towards the cost of adapting your home to enable you to continue to live there...more

 

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(Q) I am a Leicester City Council tenant, can I carry out improvements to my home?

Tenants of Leicester City Council have what is known as a 'secure tenancy'. This means as a tenant you have the right to carry out improvements to your home, provided that you first get permission from the Director of Adults and Housing...more

 

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(Q) What is an Assessment of Need?

An assessment is the term used to describe the way we gather information about you so we can learn about your day-to-day difficulties and need...more

 

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(Q) Do I need to have an assessment?

Because the service only has a limited amount of money to spend, we have to make sure that help goes to the people who need it most. We do this by:

working out who needs help most urgently
having criteria which assists in deciding what help we can give.


visiting you in your home (if we think you need help) to work out with you and your carer what is going to be the best way to help.

 

This is called a comprehensive needs assessment.  

 

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(Q) What does the Occupational Therapists do?

Occupational Therapists offer advice on equipment and adaptations that make living at home easier for older people or people with a disability...more

 

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(Q) What we can and can not do

Our service aims to help people be as independent as they are safely able to be.

 

We will provide the minimum needed to make you safe - but no more than this.

 

If there is another way of doing things safely, we will advise you on this...more information on what we can and can not do


(Q) What is Supporting People?

In April 2003 a number of existing funding streams were brought together into one grant to fund housing related support services.

 

The Supporting People programme offers people the opportunity to improve their quality of life through greater independence...more information on Supporting Peoplee

 

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(Q) I have just broken my leg; will I be entitled to equipment or adaptations?

If you have problems which are not likely to last long (e.g. you have a broken leg, but are other wise fit) then we will usually offer advice, but not necessarily equipment or adaptations.

 

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(Q) What type of Equipment & Adaptations do you do?

We may be able, dependent on your assessed need, to give you equipment to make life easier, or do simple and major adaptations to your home. (See What type of Equipment & Adaptations page )

 

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(Q) I would like more information, what do I need to do?

If you think that you need help from the Adult Social Care or Housing Department, please contact us: (See Contact Us page for contact details)

 

(Q ) How do you decide who needs the most urgent help?

If we think that we might be able to help you, we will use the information you give us to determine how quickly we should come out and see you.   

 

Your details will be categorised as:

  

  • Priority One - where your needs are very urgent (e.g. you lose the help from your carer/family member or you have a rapidly deteriorating illness) then we aim to visit within 7 working days, or  

 

  • Priority Two - where your needs are less urgent (e.g. your situation is stable but your carer/family member may have some difficulty in caring for you) then we aim to visit within 28 working days.  

 

If you need an assessment within 7 working days, we will telephone you to arrange a convenient time. Otherwise, we will let you know in writing when we plan to visit you.

If we cannot visit you within the above time scales, we will let you know the reason why.

Should your circumstances change, either for the better or deteriorate, before we have visited you, please contact us. This information is needed to help us decide when we should visit you.

 

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(Q) Who can apply for this grant and how?

Anyone can apply for this grant, whether they are a homeowner, private tenant, housing association tenant or local authority tenant. The applicant should contact their local authority for advice on how to apply for a disabled facilities grant.


(Q) What are the grants for?

Eligible work is wide-ranging, providing for access to the home and basic facilities within it, for example: providing ramps, door widening, stair lifts and level access showers. The grant is subject to an assessment of need and a financial means test. Children and young persons are exempt from the means test. In England the current maximum limit for the grant is £30,000.

 

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(Q) Can I choose whether I adapt my home or move?

You can usually put your name on our Housing Register at the Housing Options Adapted Housing Matching Service as well as going on the adaptation waiting list.  However, we will ask you to decide which option to stay with just before we start spending money drawing up plans.  Sometimes it will not be reasonable or practical to adapt your home and we will only offer you a move.  If we offer to specially adapt a house that is being built, we will ask for confirmation from you that you will move.

 

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