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How will it work?

Following an assessment, everyone eligible for support from us will be allocated a ‘Personal Budget’ or an ‘Individual Budget’ to pay for their care and support needs.  The amount you are entitled to will depend on your individual circumstances.

We will then discuss the options for organising your support with you.  There will be a range of ways in which we could assist you:
  • You could choose to receive the money to arrange your own support and services directly – this is called a Direct Payment.

  • You could use a trusted person to manage your budget and arrange services for you, or
  • We would manage your budget and spend the money to meet your outcomes.

In all cases, we will;
  • give you information about what is available,

  • organise services for you, if that is what you want,
  • help in planning services and outcomes.


Simply, we will help you as much or as little as you would like us to.

For example, George has struggled with mental health difficulties since he was sixteen. Last year, his marriage broke up, and he was admitted as an inpatient in a psychiatric hospital. His doctor thought that George needed a break, so George used some of his Individual Budget for this. The break was cheaper than going into a residential home. It lifted George’s spirits and helped him to think about what he wanted in his life, and in his Support Plan.  His Individual Budget has helped him to start rebuilding his life: he’s been able to purchase art materials and get support with meeting new people.

Another example of how the changes can improve people’s quality of life can be seen here.  The son of an 83 year old woman with Dementia has been able to arrange a more flexible service by employing personal assistants through Direct Payments.  He says: “Mum now has help with ironing and other task, where the agency staff commissioned by social services were only allowed to undertake personal care, which put extra pressure on my father.”

 


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