The Adults and Housing Department supports adults and older people who are in need of personal care services. This may be because of frailty, disability, mental distress or illness.
We aim to arrange services that enable people to live independently in their local communities, with relatives or friends, for as long as they want to, or are able to.
To find out if we can help, please contact, or ask someone on your behalf, to contact us:
Leicester City Adults Social Care Services
1 Grey Friars, Leicester, LE1 5PH
Telephone: 0116 252 7004
Minicom/TexBox: 0116 252 7011
Emergencies: 0116 255 1606
Email: customer.services@leicester.gov.uk
The Duty and Assessment team at the address above are the first point of contact for all enquiries about services.
An interpretation service is available to help people whose first language is not English.
If you are a patient in hospital, however, then ask to speak to the social work staff there or to the hospital staff (please see the contact details below):
Please note that people with a hearing loss may also contact Action Deafness, which provides services on our behalf:
Action Deafness
135 Welford Road, Leicester, LE2 6BE
Telephone: 0116 257 4800
Fax: 0116 257 4850
Website: http://www.actiondeafness.org.uk/
We will arrange for someone to represent, support or speak to you, if this will help. Our interpreter service is available to people whose first language is not English.
We will discuss with you, your family and people who help you what can be done for you, what the best option will be for you and whether there will be any charges involved.
Further information
Our staff can advise you on useful leaflets or directories produced by ourselves or by other organisations. Independent advice may be helpful when discussing any suggestions, recommendations or decisions given to you and/or those who look after you.
People who can help you by giving independent advice are:
More useful websites
