Please visit one of the Leicester City Council's Customer Service Centres for a replacement pass.
You can also contact Customer Services by telephone or email:
Telephone: 0116 252 7000
Email: customer.services@leicester.gov.uk
Customer Service Centres
New Walk Centre
B Block
Welford Place
Mon -Weds 8:30am - 5:00pm
Thurs - Fri 8:30am - 4:30pm
Sat / Sun Closed
Saffron Customer Service Centre
499 Saffron Lane
Mon & Thurs 8:30am - 5:00pm
Fri 8:30am - 4:30pm
Sat / Sun Closed
New Parks Customer Service Centre
321 Aikman Ave
Mon, Tues, Thurs 8:30am - 5pm
Weds & Fri 8:30am - 4:30pm
Sat / Sun Closed
Charnwood Health & Social Care Centre
1 Spinney Hill Road
Tues & Weds 8:30am - 5:00pm
Sat / Sun Closed
Data matching
Leicester City Council is under a duty to protect the public funds it administers, and to this end may use the information you provide for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.
If you require further information, please see the City Council’s Data Matching website page.
