Websites offline

Some of our websites will be offline for maintenance works on Sunday 24 September. We apologise for any inconvenience this may cause. Please visit our technical maintenance page for more information.

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Report a problem with your bin

If your bin is not emptied on the scheduled day, please contact us. We will arrange for collection of your unemptied bin either later the same day or on the next working day.

Further information

Please use this form to contact us if:

  • Your bin has not been emptied on the scheduled day
  • Your bin has gone missing
  • Your bin is broken and needs repairing
  • You need a larger bin.

If your bin is not emptied on the scheduled day, we will arrange for collection of your unemptied bin either later the same day or on the next working day.

Contact us

0116 454 1002