Skip to content

Sent us an application or email?

If you have have received an automatic acknowledgment after submitting an application or email, please do not try and call us – we will respond to you as soon as we can.

Licensing service changes

We have made temporary changes to our licensing services due to the coronavirus

Hackney carriages

Hackney carriages are usually the traditional 'black cab' style. They can be flagged down in the street and can wait on designated taxi ranks.

We set the maximum fares for hackney carriages. Hackney carriages meet the legal definition of a 'taxi' and so are exempt from some traffic regulation orders, such as bus lanes. Any exemption will be indicated by signs at the roadside.

Conditions of fitness; details of the types of vehicle approved as hackney carriages, and the local byelaws can be downloaded below. The conditions of fitness require all of our licensed hackney carriages to be wheelchair accessible.

We limit the number of new hackney carriage licences which are issued. Contact us for more information.

Vehicle licences

You can apply to renew your hackney carriage or private hire vehicle licence online by using the form at the top of this page. This form can also be used for new vehicles. You will need to sign up for an account and then select the form on the list of forms available. You will need to upload copies of your MOT, Vehicle Inspection Sheet, Insurance and V5 Logbook. You will then be directed to make a payment.

Once received the Licensing Team will process your application and your licence will be emailed to you. Your plate will then be posted directly to you from our supplier once the order has been sent to them to process – this may take time to come through to you so please be patient.

Six month inspection

You can also book your six month test online at: Book your test online.

The inspection must be carried out no earlier than 14 days before the due date, and no later than the due date.

Change of vehicle/transfer of vehicle licence

If you need a change of ownership or change of vehicle do not use this form, please email for more advice.