Skip to content

Self-service and customer services

Our Granby Street customer service centre is open Tuesday and Thursday every week.

Which services are available?

Self-service drop in facilities available in the centre:

  • scanners
  • public computers
  • telephones.

Book an appointment to use our self-service facilities

If you would like to use scanners, computers and telephones we recommend you book an appointment using our online form.

If you cannot use the online booking form, you can call us on 0116 454 1000 to book an appointment. Our phone lines are open Monday to Friday, 8am to 6pm.

Opening times

Day Time
Tuesday 9.30am - 4.30pm
Thursday 9.30am - 4.30pm

We are closed on bank holidays, Christmas Day, Boxing Day and New Year's Day.

Use a computer or scan documents at your local library

For your convenience, you can use computers and scanners at your local library. To book a computer, you will need a library card. Find out how to join a library.

If you already have a library membership, you can book a PC at your local library online.

Other ways to access our services

If you are struggling to access online services seek help from family or friends.