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Adult social care: how we work

A summary of all the teams within the council's adult social care division and how they work together.

Sections

 

 

Social care and education

Strategic director: Martin Samuels

As well as adult social care, the strategic director also looks after education and children's services.

Adult social care and safeguarding

Director: Ruth Lake

Adult social care and commissioning

Director: Kate Galoppi

Strategic commissioning

Head of service: vacant




Services led by the director of adult social care and safeguarding

Contact and response

Head of service: Helen Manning

First point of social work contact for people aged 18 and above who are not currently involved with adult social care. Short term team. Has initial conversations to give advice or arrange support.

Health transfers

Head of service: Mark Abbott

Social work team assisting people who are in hospital due to their physical health. Short term team. Has initial conversations to give advice or arrange hospital discharge support. Also works with people who are being supported by the reablement teams.

Locality East

Head of service: Sezer Domac

Social work team supporting adults with physical health conditions or older people with dementia, including supporting discharges of older people from mental health wards. Provides longer term support to people who are in receipt of support from adult social care and either live in the east of the city or whose GP is part of the Primary Care Network in the east. Also supports people living in residential or nursing homes.

Locality West

Head of service: Mariya Muleya

Social work team supporting adults with physical health conditions or older people with dementia, including supporting discharges of older people from mental health wards. Provides longer term support to people who are in receipt of support from adult social care and either live in the west of the city or whose GP is part of the five Primary Care Networks there.

Adult mental health

Head of service: Rakesh Ramphul

Social work team supporting adults below the age of 65 whose primary needs are with their mental health and who are involved with professionals from Leicestershire Partnership Trust. Supports with discharges from mental health wards. Takes direct referrals from mental health professionals. Includes the team of approved mental health professionals who assess people’s safety under the Mental Health Act and the team who assess people whose liberty may be deprived.

Independent living

Head of service: Jagjit Singh Bains

Direct providers of support to people across several teams:

  1. Assistive technology - assessment and installation of low level equipment
  2. Integrated crisis response service - short term 24 hour support to people in crisis
  3. Leicestercare - 24 hour support to people using their pendant alarm
  4. Reablement - short term support, usually to promote independence following a hospital discharge.

Occupational therapy

Principal occupational therapist: Helen Manning

Professionals assessing people’s ability to manage everyday activities. Give advice and equipment to work out practical solutions, including with adaptations to the home.

Safeguarding and professional standards

Principal social worker: Jo Dyke

Team supporting learning and development across adult social care. Includes the Safeguarding Adults Board office which provides admin support to the board that oversees agencies working together to protect adults with care and support needs from abuse and neglect.

Practice implementation lead

Lyn Knights

One staff member working to embed a strengths based approach across adult social care. This means building on the positives in people’s lives.



Services led by the director of adult social care and commissioning

Learning disabilities and transitions

Head of service: Sharon Charles-Cockerill

Social work team for adults with Learning Disabilities. The Transitions team can include working with some young people aged 16 and above to support with preparing for Adulthood. Accepts direct referrals into the service.

Enablement

Head of service: Olaseide Oke

Manages the admin and business support teams and also provides support across several teams:

  1. Enablement works with people for up to 12 weeks to promote goals around their skills, strengths and abilities, to build self-esteem and connect people to their community.
  2. Hastings Road Day Centre offers onsite specialist day support for people with profound and multiple learning disabilities to meet, take part in activities and go on trips.
  3. Shared lives provide long-term support to shared lives carers, who offer people care and support in the carer’s family home.
  4. Supported living aims to improve a person’s opportunity to enjoy and contribute to community life by preparing and supporting them moving into homes that have available support when needed.

Business intelligence support

Programme manager: June Morley

Business intelligence support are responsible for:

  • implementing the adult social care reforms
  • development of the social care computer system, including staff training
  • delivering projects.



Services led by the head of strategic commissioning

Contracts and assurance

Deputy head: Annette Forbes

Strategic commissioning and contracting is responsible for finding, developing and buying services to meet the needs of people who draw on support. The contracts team considers whether the services are of the expected quality and works with providers to support them to keep them to this standard.

This service area also has responsibility for adult social care’s performance reporting.


 


How social care teams work together

Short term teams

Out of hours, 0116 454 1004

  • Emergency duty team
  • Integrated crisis response service

8.30am - 5pm, 0116 454 1004

  • Contact and response
  • Health transfers/integrated crisis response service

Longer term teams

  • East locality
  • West locality
  • Adult mental health
  • Learning disabilities

Provider teams

  • Assistive technology
  • Enablement
  • Reablement
  • Shared lives
  • Supported living
  • Occupational therapy