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Dial-a-Ride

Leicester Dial a Ride provides accessible transport for people who find using buses a problem. It is available to anyone of any age.

How to register and make a booking?

To register or make a booking, call us on 0116 454 0902 Option 1, then Option 3. Please see our table below for booking times. Bookings can be made up to one week in advance. Unfortunately, we cannot accept bookings made on the day.

Days Opening hours
Monday - Friday 10am to 12pm and 1pm to 3pm


What service can I expect?

  • Dial a Ride collects you from your door and allows you to take a companion
  • The buses have passenger lifts, so you can board easily whether you find steps a problem or use a wheelchair. Drivers will assist you on and off the bus
  • You usually get about two hours at your destination
  • Fares are comparable with bus fares, and you can use your concessionary travel pass.

The five services

Service Pick up Serves
Area 1 Abbey Lane, Beaumont Leys, Birstall, Mowmacre Hill, Stocking Farm Haymarket, Beaumont shopping centre, Fosse Park
Area 2 Belgrave, Humberstone, Netherhall, Rushey Mead, Scraptoft, Thurmaston, Thurnby Lodge Haymarket, Tesco, Hamilton, Asda, Thurmaston
Area 3 Evington, Goodwood, Crown Hills, Highfields, North Evington, Oadby, Spinney Hills, Stoneygate Haymarket, Tesco, Hamilton
Area 4 Aylestone, Eyres Monsell, Blaby, Whetstone, Clarendon Park, Knighton, Glen Parva Haymarket, Beaumont shopping centre, Fosse Park
Area 5 Braunstone, Glenfield, New Parks, Leicester Forest East, Rowley Fields, West End Haymarket, Beaumont shopping centre, Fosse Park

A service is also available from Monday to Friday for journeys to other destinations within Leicester City. The only journeys which aren’t possible are for medical appointments.