Council tax and financial support
Advice and support is available to anyone living in Leicester who is experiencing financial hardship. Trained staff are available by telephone and online. There is crisis support to help with fuel bills and food too.
We encourage you to contact us immediately if you are having difficulty making your payments, or if you wish to report a change in your circumstances which will affect your council tax support or housing benefit.
There is crisis support to help with fuel bills and food too.
How do I get in touch?
- Help with council tax email: email@example.com
- Advice on housing benefits email: firstname.lastname@example.org
In the subject line of your email, please include ‘Council tax’, ‘Housing benefit’ or ‘Council tax support’ with your account reference or claim number, if you have one.
If you cannot email, use the numbers below to get in touch:
You can find further information on council tax and council tax support using the links below:
You can also sign up to view your accounts or claims online.
Are you on low income and struggling to pay your council tax?
If you are struggling to pay your council tax and are on a low income with savings of less than £16,000, we have introduced a simple process to claim council tax support. If you are in exceptional difficulty, you can apply for council tax discretionary relief. Find out more on our council tax support page.
New claims for council tax support and housing benefit will be prioritised to help ensure that people can pay their council tax or rent.