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Get help for yourself or someone else

If a you or someone you care about is experiencing abuse in a personal or family relationship, there are local services ready to give support.

UAVA (United Against Violence and Abuse) is our local specialist service who can support you.

Call the UAVA helpline: 0808 80 200 28

The helpline is open Monday to Saturday from 8am to 8pm.

If the line is busy you can leave a message, and someone will call you back. Do give details of how and when it might be safe to call you. If you need to, give a code word for how they can know whether it is safe for you to talk or not.

Text support: 07715 994 962 (Text only, calls to this number are not answered)

National helpline number: 0808 2000 247

If you or someone else is in immediate danger call 999

If you are not able to speak on the phone, dial 999 and whisper, cough or tap the handset so the call handler knows you are there, or - once prompted by the automated system - press 55. This will bring you help from the police.

Concerned about your own behaviour becoming abusive or violent?

Find out about The Second Step programme on the Jenkins Centre website. It's called Second Step because you have already taken the first one, simply by realising and acknowledging that there’s a problem.

Worried about a friend, relative, neighbour or colleague?

Are you concerned that someone you know might be experiencing domestic abuse?

Sometimes, friends, relatives, neighbours and colleagues feel that something is wrong but are not sure what to do. It is important not to ignore these worries. Don’t wait until it is too late.

Things you might notice

  • The person is struggling to stay socially connected with others
  • You witness or hear the abuser saying or doing things to humiliate
  • The person is losing weight or looking unwell
  • When you speak to the person, they are never alone, the abuser is often asking what they are doing, who they are talking to and when they will be finished
  • The abuser makes lots of rules for the person to follow, which can include what they wear, how they have their hair, their access to money, what they spend money on, and how their home needs to be kept
  • The person has injuries or seems fearful.

Have information about domestic abuse services to hand

The person you are worried about might just want information about their options, or they might need the help of specialist services.