You may find yourself in a situation where you are homeless, or will be soon. We are committed to ensure no-one sleeping rough has to spend a second night on the streets.

Further information

Anyone who is homeless can to go to the Dawn Centre, on Conduit Street, near the railway station. This centre provides temporary accommodation and is staffed 24 hours a day.

If you have nowhere to stay tonight, find out more information at our Customer Service Centre, 91 Granby Street, Leicester, LE1 6FB or call us on 0116 454 1008.

Opening times for our Customer Service Centre: Monday, Tuesday and Thursday 8.30am - 5pm, Wednesday 9.30am - 6pm and Friday 8.30am - 4.30pm.

Please try to come and see us early as possible.

When is someone considered homeless?

You are considered homeless if you are living on the street or in short-term temporary accommodation.

There are other situations where you can be declared homeless, or likely to become homeless, where we can offer you help or advice:

  • You are threatened with becoming homeless within the next 28 days
  • You have been asked to leave your home, or you have been illegally evicted by your landlord
  • It is not reasonable to carry on living in your present accommodation because of overcrowding, harassment from your landlord, or if we have declared it unfit to live in
  • You are living in fear of violence, including domestic violence, racial or homophobic harassment, or threats from your landlord

Our commitment on homelessness

Our five-year strategy for tackling homelessness in Leicester was published in 2013. You can download a copy below.

Contact us

Ring us on: 0116 454 1008
Send us a message