Housing help for people affected by domestic abuse

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If your home is unsafe, or you can’t stay there any longer, you can contact our Housing Options team for advice about finding somewhere to live.

Further information

If your home is not reasonable for you to live in we will normally take a homeless application from you. If we can’t help you we can put you in touch with others who may be able to help you, for example social services.


The cross-Government definition of domestic violence and abuse is: 

"Any incident of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been intimate partners or family members regardless of gender or sexuality." The abuse can encompass, but is not limited to: 

  • psychological
  • physical
  • sexual
  • financial
  • emotional

Get help now

If we can’t help you we can put you in touch with others who may be able to help you, for example social services. 

If you would like to make a homeless application, you can call the Housing Options Team on 0116 454 1008.  The officer you speak to will ask you some questions about your situation and give you advice.  w.  If necessary, we will try to help find you somewhere safe to live in the short term.   You may be asked for supporting evidence, which could include details and dates of incidents, but you will not be turned away if you do not have this information.  We will look at each case carefully. 

You can also contact the United Against Violence and Abuse (UAVA) Service.  They are independent from the Council and are a specialist support and information service for anyone affected by domestic or sexual violence and abuse.  They offer emotional support, advocacy, safety planning, safety measures for your home, counselling, support for children and young people, safe emergency accommodation and general information to make your future safer.   They also provide an interventions programme for perpetrators of domestic abuse who are willing to  change their behaviour. To access all these services call 0808 80 200 28, Monday to Saturday 8am-6pm.  This is a freephone, confidential service that does not appear on bills. 

Call the police on 999 if you, or someone you know, faces a serious and current or imminent risk to their personal safety. 

Leaving home immediately 

Separation, or planning to distance from the perpetrator of abuse, can bring risk.  If you think you are in immediate danger, ALWAYS dial 999 and ask for the police. 

If you need leave your home to be safe, try to talk to UAVA or our housing options team, or neighbourhood management team (if you are a current tenant with Leicester City Council) before you leave.   

Take some essentials with you such as a change of clothes, toiletries and any medication you need to take regularly. If you can find a safe way, try to take with you important items such as your passport, bank and credit cards and mobile phone. 

Don't make a decision to give up your legal rights to your home permanently until you have spoken to an adviser and considered all your options.