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Housing applications

We are dealing with a high demand for housing, if you have already submitted an application we will get back to you as soon as we can.

Our private sector lettings schemes

We want to support landlords to provide long-term, stable private rented tenancies to the people in the city who need housing the most.

Landlords of Leicester - we need you!

There is currently not enough social housing in Leicester to meet the needs of its residents. We are regularly approached by people in housing need for a variety of reasons from overcrowding, to relationship breakdowns, to parental exclusions.

The private rented sector now has a very big part to play in meeting critical and urgent housing needs. Good quality, stable housing improves the lives of families, allows children to achieve more from education, and generally benefit communities and the city as a whole.

Our schemes aim to create around 200 new tenancies each year, and to support those tenancies going forward to ensure they succeed.  We have been working in partnership with local landlords for many years and we have now improved and simplified our schemes based on feedback and experience.

So, if you would like to help us, and benefit at the same time, please read on.

What's in it for landlords?

As a private landlord or agent you can benefit from letting your property to people who have approached the council for housing assistance. Our schemes offer a range of options to suit every landlord – from those who want to remain ‘hands-on’ to those that would rather take more of a back seat.

The schemes also offer many services that an estate agent would charge for. Depending on which ‘offer’ you are interested in, you could benefit from:

Free tenant matching, free advice and support free welfare checks on your property, cash incentives, and more. 

In the rare instance that tenants we match have difficulties or fail to pay their rent in full, we can intervene in a number of ways to avoid you having to take costly eviction action.

We are very flexible so although the following pages outline the differences between the different scheme levels, we are always happy to negotiate with landlords and come to agreements that work best for all concerned.

Simply put, our aim is to make sure you, as a landlord, are happy, so we can continue to work with you to provide more housing solutions in future!


Who qualifies for the schemes?

In order for tenants to qualify for the scheme and be referred by us, they must be assessed as having a serious housing need.  For example, very serious overcrowding, or an impending eviction notice.

As such, each tenancy created solves a critical housing issue for a particular household.

We also ensure that all prospective tenants referred have not worsened their own circumstances, and do not have risk factors that would indicate a tenancy could fail.

Prospective tenants will only be put forward for the schemes if we consider them to be a good fit.  We do our upmost to complete background checks on tenants, obtain references from previous landlords with regard to clear rent account histories, and tenancy readiness.

Although not everyone helped under the schemes is living on a low income, applicants will only be considered for the scheme if the Private Rented Sector Team is satisfied that they are capable of paying their rent regularly and in full.

If we feel that the prospective tenant would benefit from support within the tenancy, we would always ensure that is in place by making referrals to our commissioned partners and arrange for a Support Worker to be in place for the tenant in addition to the support provided by us to the landlord.

Where there are any concerns, we would agree disclosure between tenant and landlord, and the landlord has the final say on whether things go ahead.


What leasing schemes can we offer?

Family sized accommodation - leasing scheme

If you are a landlord interested in leasing good quality family-sized properties for terms of two to five years, you can get in touch with us to discuss our Platinum offer – a leasing scheme.

The scheme offers:

  • No commission or set up costs
  • Initial property inspection to ensure all current health and safety requirements including gas and electric installations are compliant.
  • We can offer finance to bring the property up to the required standard for letting and recover the cost from ongoing payments.
  • Day to day repairs carried out as part of the agreement at no cost to the owner
  • Managed and maintained by us - ideal for if you want to rent out your property for the long term but are unable to take on the day to day management.
  • Floating Support services can be arranged by us at a level required by the customer, if needed
  • Competitive rents
  • Guaranteed income for lifetime of lease - rent still paid if property empty 

Single person accommodation - leasing options available

If you are a landlord interested in leasing Single Person accommodation such as 1-bed flats or housing of multiple occupation (HMO), we can put you in touch with charities and organisations within the homeless sector who can negotiate similar arrangements to that offered for family sized accommodation.

Rent guarantee scheme for family sized accommodation (only)

In return for letting a family-sized property at 90% of reasonable market rent, with an initial fixed-term of 12 months or more, you will benefit from the following;

Note: Management of property would remain the landlord’s responsibility.

  • No commission or set up costs
  • Free Property inspection to check HHSRS standards
  • Free tenant finding service with thorough vetting process
  • Regular tenancy health checks, including early intervention and tenancy sustainment if problems arise.
  • Non-refundable cash incentive of up-to £500
  • Deposit guarantee agreement, covering damage up to the value of 1 month's rent
  • 12-month rent guarantee agreement, and free Non-payment intervention – if you inform us that the tenant is not paying rent, we will step in, look to get the rent paid directly to you, and look to ways to recover any rent loss.
  • Landlord support – dedicated resources for when you need advice, including excellent links to Department of Welfare & Pensions (housing benefit or universal credit questions to be answered quickly).

How does this compare with letting through a private agency?

Below is a comparison of the typical rent and costs of letting a 3-bed property in Leicester for 12 months, with an agent, compared to through our Gold scheme.

  Via letting agent Via our Gold scheme
Rent £9000 £9000
8% agent fee vs 10% scheme rent reduction -£720 -£900
Tenant Finder charge to Landlord -£500 Free
Rent Insurance vs 12m Rent Guarantee Agreement -£350 Free
Set-up costs - References, inspection, inventory -£150 Free
Up-front Incentive payment None +£500
Net Landlord Benefit: £7,280 £8,600

Deposit guarantee scheme – any size of accommodation

In return for letting any property (bedsits, 1-beds or family-sized) at reasonable market rates, you will benefit from everything offered within the Gold Service with the exception of the 12-month rent guarantee agreement, i.e.:

Note: Management of property would remain the landlord’s responsibility.

  • No commission or set up costs
  • Free Property inspection to check HHSRS standards
  • Free tenant finding service with thorough vetting process
  • Regular Tenancy health checks, including early intervention and tenancy sustainment if problems arise.
  • Non-refundable cash incentive of up-to £500
  • Deposit guarantee agreement, covering damage up to the value of 1 month's rent
  • Free Non-payment intervention – if you inform us that the tenant is not paying rent, we will step in, look to get the rent paid directly to you, and look to ways to recover any rent loss.
  • Landlord support – dedicated resources for when you need advice, including excellent links to Department of Welfare & Pensions (housing benefit or universal credit questions to be answered quickly).

How does this compare with letting through a private agency?

Below is a comparison of the typical rent and costs of letting a 3-bed property in Leicester for 12 months, with an agent, compared to through our Silver Scheme.

  Via letting agent Via our Gold scheme
Rent £9000 £9000
8% agent fee vs 10% scheme rent reduction -£720 None
Tenant Finder charge to Landlord -£500 Free
Rent Insurance vs 12m Rent Guarantee Agreement -£350 Not included
Set-up costs - References, inspection, inventory -£150 Free
Up-front Incentive payment None +£250
Net Landlord Benefit: £7,280 £9,250

Deposit/advance rent contribution scheme

The bronze offer does not include continued involvement and support from us.  Instead, we can simply help the customer to overcome initial financial barriers such as payment of a deposit and/or advance rent, and then step back.

Customers must still have an assessed housing need.

This option is best for landlords who would prefer to manage the tenancy

100% independently, without continued involvement or support from us.

Should you require more information on any of the schemes above, call us on 0116 454 1008 or email us at privatesectorofficer@Leicester.gov.uk.


Scheme levels overview

  Bronze Silver Gold Platinum
Free Full managed service – hands off source of income, including full tenancy management and day to day repairs at no cost.       Yes
Free Part-managed service – including non-payment intervention, welfare checks, links to services, advice and support for landlords     Yes Full

Rent Guarantee agreement

(conditions apply with regard to Gold Scheme)
    Yes Yes

Deposit Guarantee agreement

(or deposit not required in case of Platinum)

  Yes Yes Yes
Up-front incentive payment   Up to £250 Up to £500  
Free Initial property inspection to ensure compliance with the Housing Health & Safety Rating standards   Yes Yes Yes
Financial assistance for Tenant’s up-front costs, if applicable.   Yes Yes Yes
Free Tenant Finder service Yes Yes Yes Yes

We pride ourselves on being able to;

  • Vet and match prospective tenants well to landlords and locations
  • maintain good landlord/tenant relationships through mediation and finding solutions
  • Proactively keep involved to check that tenancies remain healthy, before problems arise.

All of these things result in successful tenancies.

Since April 2018, more than 360 tenancies have been created under the schemes.  At the time of writing this, three years on, 95% are still in place. On top of that, only 1 single tenancy was terminated due to unresolvable issues with the tenant.

The tenancies in place under the schemes since 2018, and prior, have an average length of 3 years.  The longest tenancies have been as much as 8 years, and we still currently have tenancies in place from 2013.

Of those tenancies that ended 100% of claims made by landlords against bond guarantee agreements were agreed and paid with no hassle at the agreed Bond amount, and over 75% of landlords chose to use our schemes again to re-let the property.


Frequently asked questions

The incentive payment is to secure the tenancy, it is not rent and you don't have to pay it back.  It is a payment to show our appreciation for providing your property to someone who is in great need, and helping the City.

No, providing that the tenancy was lawfully ended.

You can charge a rent equivalent to a reasonable market rate.  See guide below.

Type Monthly rent*
Room in HMO £340
One bed flat £450
Two bed flat £550 - £700
Three bed £675 - £850
Four bed £890 - £1100

*Price point in ranges cited above are dependent on location, condition, and other factors.

Note: For the Gold scheme there is a requirement to lower the rent to 90% of market rate value in exchange for services and the rent guarantee agreement - excellent value.

Not by default, but can be either at the tenant's request, or if intervention has been required as a result of non-payment of rent.

You will know that property management can be complex as well as rewarding. Landlords who are looking to lease under the Platinum scheme will pass management, rent collection, and day to day repairs responsibilities to the leaser. 

The lease agreement will detail remaining responsibilities.

Private landlords that would like to work with us under Gold, Silver, or Bronze schemes should be familiar with their responsibilities and liabilities when renting a property out. As a minimum, landlords should:

  • Ensure their property is free from health and safety hazards. This includes providing up to date gas safety certificates, ensuring all appliances and electrical fittings are free from faults, and following fire safety regulations
  • Carry out repairs and maintenance in a reasonable time period. For urgent or emergency repairs, this should be no longer than a few days.
  • Let the tenant have quiet enjoyment of the property.  If you (or a workman or contractor) need to access the property to carry out non-emergency repairs, you should visit at a time that is convenient for the tenant.
  • Provide a tenancy agreement for the tenants which includes the terms, who pays what and when, who is responsible for maintenance and your contact details (we can help with a standard agreement if necessary).

We will always meet with landlords to assure ourselves before entering into any agreements in order to protect the interests of prospective tenants.

We require the property to meet all the usual safety standards and will do inspections for all new properties on the scheme.

We provide support throughout, on all matters concerning the rent and any other tenancy issues. We have excellent links with housing benefit and universal credit professionals and can resolve issues quickly.

Very few of the tenancies arranged through the schemes experience management issues.

Where they do arise, we can advise and/or intervene in a number of ways to get the matters solved and the tenancy back on track.  This ranges from advising or warning the tenant to mediating differences.

In the event of issues with rent payments we can intervene to switch housing benefit/universal credit payments switched to direct-landlord-payments, and resolve any back-payments. 

Where this is not possible, Landlords on the Gold scheme can also benefit from the additional terms within the rent guarantee agreement, which can be discussed upon expression of interest.