Coronavirus in Leicester

Get the latest information and advice

Customer service and waste management phone lines

Sorry, we are very busy at the moment. Callers are being redirected to dial other phone numbers if appropriate, or to online services at My Account or online payments


Business support grant funding

We are administering these grants in line with rules set by the government. Please note, these are grants not loans; if you are eligible you do not have to pay the money back. The government may soon announce the closure of the small business, retail, leisure and hospitality grant fund schemes, any remaining claims should be made as soon as possible.

Further information

Support during Leicester lockdown

The council is receiving £2.6m from government to help local businesses that had to close due to the extended local lockdown. We will post further information here about who can apply as soon as possible. In the meantime, please do not contact us or try to apply for funding.

Small business, retail, leisure and hospitality grant

These one-off cash grants are to support small businesses that pay little or no business rates, as well as businesses in the retail, leisure and hospitality sectors. We have written to businesses that are eligible. Find out more about these grants. The closing date for claims is 14 August.

Discretionary small business grants

Applications for the second round of funding will open during the day on Friday 31 July and close on Friday 14 August. The discretionary grant fund aims to support small businesses and charities that are not eligible for the above grants. This will help with ongoing fixed property related costs and those that have suffered at least a 40% fall in income due to the Covid-19 crisis. Further guidance on business support grant funds can be found at GOV.UK.

Be aware of fraud

Please protect your information. Only fill in the business grant claim form linked from this page.

You do not need to employ rating agents or other organisations outside the council to claim the support that is available. These agents will probably take a percentage of any grant they claim on your behalf.

After you apply

We will immediately acknowledge your claim by email and give you a reference number. If we then need further information to process your claim we will email you again. You can verify our emails are genuine because they will always give the same reference number. If you are not sure and want to check whether an email you receive is genuine, phone us on 0116 454 1019.  

After working through the online claim form, if you have queries regarding your application, please contact

Business rates

We understand the uncertainty our city businesses face from the evolving coronavirus situation and are committed to supporting our business community by managing the two business rate schemes announced by the Chancellor – namely the Business Rates Holiday and the grant funding for businesses.

We are automatically applying the Business Rates Holiday for 2020-2021, with revised bills issued.

Information on additional business support schemes can be found on the LLEP Business Gateway website and a team of advisers are on hand to help you.

Other available grants