Coronavirus in Leicester

Get the latest information and advice

Customer service and waste management phone lines

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Residential care and nursing support for care home residents

Information and guidance to help care home staff and NHS staff to support care home residents during the coronavirus outbreak.

Further information

Whole care home testing

All registered care homes in England, can apply for coronavirus tests. Care homes can register via the online portal

Webinars for care homes are taking place regularly on the whole home swab testing process.

Care homes - Please join and update the NE CSU bed capacity tracker

Most of you are already registered to provide information on your vacancies using the Bed Capacity Tracker. During the COVID-19 outbreak, the tracker will be used to help to identify vacancies for people needing short and long-term care, and for national capacity planning. 

Please register on the tracker if you have not already done so and support colleagues in the wider system by keeping your vacancies information up to date.

Internet connection deals for care homes

As a care provider you may need to improve your internet connection to use technology more during the coronavirus (COVID-19) pandemic. The NHS have created a page listing new internet deals available specifically for care homes which suppliers will fast-track to set up for you.

Reuse of medicines in care homes

The Government has issued a standard operating procedure for the use of medicines labelled for one patient who no longer needs them for another patient. Whilst this practice would not be recommended under usual circumstances, concerns about potential pressures on the medicines supply chain during the peak of the pandemic mean that a medicines re-use scheme for care homes may ease some of that pressure in the coming weeks.

Leicester Clinical Commissioning Group are currently seeking clarification on this guidance. The position for Leicester, Leicestershire and Rutland is that the guidance should not be implemented until this has been done. We will keep you updated on the situation.

COVID-19 and diabetes management in care homes

COVID-19 can cause a serious acute illness in people with diabetes. If you provide care and support for someone with diabetes, the following guide has been designed to support you in clinical decision-making.

Guidance on caring for older adults

Managing COVID-19 symptoms (including at the end of life) in the community

Read the NICE guideline, which includes information on managing COVID-19 symptoms, planning care and treatment, and end-of-life care.

Further information on facilitating compassionate care for patients dying with COVID-19 can be found on the Infection Prevention Society website.

Supported living and home care

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