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Personal protective equipment (PPE) supplies

Information and advice on the supplies of personal protective equipment during the coronavirus outbreak.

Before ordering equipment, please read the current guidance on the links below:

What steps should I take to order PPE?

  1. Try your normal suppliers
  2. Get in touch with other local suppliers and your own organisation
  3. If you are a provider registered with the Care Quality Commission, you can order PPE via the Government PPE portal.
  4. Source a provider from the PPE suppliers list. You can find details of how to access this below.

If you have been unable to access PPE through any of the above channels and you need an emergency supply of equipment, please follow one of the below options:

  1. If you are a contracted provider with Leicester City Council, please contact your assigned contract officer and inform them of your position/requirements. They will then be able to discuss your PPE requirement and facilitate an emergency supply of PPE although you may need to collect it.
  2. If you are not a contracted provider, or your request/need is ‘out of hours’ please contact who will then contact you to discuss the PPE requirement.

Accessing the PPE suppliers list

Various PPE suppliers have been in contact with us (the council) stating they are able to supply PPE. However, we have not undertaken any due diligence checks on these suppliers and have not verified whether the PPE equipment being offered meets quality standard, accreditation requirements, prices being offered, lead in times and their stock levels. Therefore, it is your organisation’s responsibility to ensure that items are suitable; of a standard and specification that your organisation requires; and to decide whether to use these suppliers as an alternative, in case your regular suppliers are unable to currently provide your PPE equipment.

We give no warranty as to the fitness for the purpose of the PPE; your organisation is entirely responsible for complying with its legal obligations as employer and otherwise in relation to the use of PPE; we accept no liability in relation to the use of any of these companies for the provision of PPE or disposal of the PPE; and by receiving any PPE from these suppliers, your organisation indemnifies us (council) against any costs, claims or any other liabilities arising from the use of these companies for the provision or disposal of PPE.

To view the most up to date list of these PPE suppliers, please email your request for a copy of the list to with the subject line ‘PPE Suppliers List.’

FFP3 fit testing

The LLR offer for FFP3 respirator fit testing has now ended. This means that you can no longer book in for this service on the online portal.

If you are in urgent need of mask fit testing, please contact or call Kathryn Warnes on 0116 3051405 and we will try to assist.

Personal assistants

Personal assistants and other care staff should use Personal Protective Equipment (PPE) when caring for you during activities that bring them into close personal contact, such as washing and bathing, continence support, assistance with eating and drinking and when in contact with bodily fluids, whether or not you develop symptoms of COVID-19. If you are one of the people who has been identified as ‘extremely clinically vulnerable’ and should be shielded (GOV.UK), your personal assistant, should use, as a minimum, a single-use, disposable plastic apron, a surgical mask and gloves when visiting, even if they are not providing washing, bathing and personal hygiene.

If you develop symptoms of COVID-19, we can arrange a one-off direct payment for the cost of additional PPE. If you are finding it difficult to get PPE and you have developed COVID-19, we can provide 3 days-worth. Contact the ASC COVID-19 helpline via email to or on 0116 454 2300 to find out how. It is recommended that this equipment includes plastic aprons, fluid resistant surgical masks, eye protection and gloves.

If you have a personal assistant, you will probably purchase PPE from your preferred supplier and should continue to do so. However, if you can no longer get PPE from your usual supplier, please use the process above to access PPE.

PPE should be used and disposed of in line with Government guidance on PPE use.

Read more on our COVID-19 information for personal assistants, people with a direct payment and people who arrange their own care page.

Unpaid carers

Guidance from central government has recently changed in relation to PPE for unpaid carers. As such we are now able to offer free PPE for needs relating to COVID-19 to unpaid carers, as long as they do not live with the person or people they care for. Currently this is available until the end of June 2021. If you would normally use PPE because of the nature of care that you provide, you should continue to access it through your normal routes and this new PPE offer does not apply to you.

The Leicester Carer Support Service will be providing free PPE to adult carers on behalf of the Council. They can be contacted on 0116 2220538 between the hours of 9am and 5pm Monday to Friday. Please note young carers can access free PPE regardless of whether they live with the person they care for or not.

If, as an adult carer you live with the person or people you care for, it is not currently recommended that you wear PPE unless advised to do so by a healthcare professional, like a GP or nurse. If neither you or the person/people you care for are symptomatic of coronavirus, then no PPE is required above and beyond the good hygiene practices detailed on the NHS website. The Stay at home guidance provides information on washing your hands, cleaning and disposing of waste, and cleaning laundry, as well as other information for those living with a vulnerable person.

Read more on our COVID-19 information for carers page.