In this section

Seasonal opening times and service changes

Information about changes to our opening times and services over the Christmas and New Year period.

Further information

Customer service centre

The Christmas and New Year opening times for our customer service centre are as follows:

Phone lines

Date Timing/Closure
Monday 23 December 8am - 6pm
Tuesday 24 December 8am - 4pm
Wednesday 25 December Closed
Thursday 26 December Closed
Friday 27 December Closed
Monday 30 December 8am - 6pm
Tuesday 31 December 8am - 4pm
Wednesday 1 January Closed
Thursday 2 January 8am - 6pm
Friday 3 January 8am - 6pm

Granby Street Customer Service Centre

Date Timing/Closure
Monday 23 December 8.30am - 5pm
Tuesday 24 December 8.30am - 4pm
Wednesday 25 December Closed
Thursday 26 December Closed
Friday 27 December Closed
Monday 30 December 8.30am - 5pm
Tuesday 31 December 8am - 4pm
Wednesday 1 January Closed
Thursday 2 January 8.30am - 5pm
Friday 3 January 8am - 4.30pm

Waste and recycling collections

Please ensure your bin and orange bags are presented by 7am on collection day.

Normal collection day Collection day changed to
Tuesday 24 December Monday 23 December
Wednesday 25 December Tuesday 24 December
Thursday 26 December Friday 27 December
Friday 27 December Saturday 28 December
Tuesday 31 December Monday 30 December
Wednesday 1 January 2020 Tuesday 31 December
Normal collections resume from Thursday 2 January 2020

Our recycling centres opening hours will also be affected, to find out more please see our recycling webpage. For changes to clinical waste collections, please see our Clinical waste page.

Libraries

Dates Opening times
Tuesday 24 December Open until 4pm
Wednesday 25 December Closed
Thursday 26 December Closed
Friday 27 December Closed
Saturday 28 December Open until 1pm
Sunday 29 December Closed
Monday 30 December Normal hours
Tuesday 31 December Open until 4pm
Wednesday 1 January Closed
Thursday 2 January Normal hours

Community Centres

Community Centre Closed from Reopens
African Caribbean Centre Monday 23 December  
Belgrave Neighbourhood Centre Monday 23 December  
Braunstone Frith Recreation Centre Self-access  
The BRITE Centre Wednesday 25 December Saturday 28 December
Coleman Lodge Self-access  
Coleman Neighbourhood Centre Monday 23 December  Monday 6 January
Eyres Monsell Community Centre Monday 23 December Monday 6 January
Fosse Neighbourhood Centre Wednesday 25 December Saturday 28 December
Gilmorton Community Rooms Self-access
Netherhall Neighbourhood Centre Self-access
Rushey Mead Recreation Centre Closed for refurbishment
St Matthews Centre Wednesday 25 December Monday 30 December
Stocking Farm Youth, Community and Healthy Living Centre Monday 23 December Monday 6 January
Thurnby Lodge Youth and Community Centre Monday 23 December Monday 6 January
Tudor Centre Monday 23 December Thursday 2 January

Sports and leisure centres

Sport or leisure centre 24 December 25 to 26 December 27 December 28 December 29 December 30 December 31 December 1 January
Aylestone Leisure Centre 6.30am-1.30pm Closed 6.30pm-4pm 8am-4pm 8am-4pm 6.30am-4pm 8am-1.30pm Closed
Braunstone Leisure Centre 6.30am-1.30pm Closed 6.30am-4pm 8am-4pm 8am-4pm 6.30am-4pm 8am-1.30pm Closed
Cossington Street Sports Centre 8am-1pm Closed 7am-4pm 8am-4pm 8am-2pm 7am-4pm 8am-1pm Closed
Evington Leisure Centre 8am-1pm Closed 7am-4pm 8am-2pm 8am-12.30pm 7am-4pm 8am-1pm Closed
Leicester Leys Leisure Centre 10am-2pm Closed 10am-6pm 9am-5pm 9am-5pm 10am-6pm 10am-2pm Closed
New Parks Leisure Centre Closed Closed Closed Closed Closed Closed Closed Closed
Saffron Lane Athletics Stadium Closed Closed Closed Closed Closed Closed Closed Closed
Spence Street Sports Centre Closed Closed Closed Closed Closed Closed Closed Closed

All our sport/leisure centres will resume normal hours from Thursday 2 January 2020.