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Trading Standards

Man looking through a letterbox
Man looking through a letterbox

We aim to protect the health, safety and economic interests of the people of Leicester.


We want to ensure  that Leicester's reputation, citizens and businesses do not suffer as a result of illegal or unfair trading.


We want honest businesses to prosper, and the public to spend their money secure in the knowledge that they are not being 'ripped off' or put at risk.

We investigate complaints about businesses, inspect and advise businesses in the city to make sure their business practices comply with consumer protection law.

We play an important role in the protection of public health from animal diseases, dangerous products. 


Contact Us

If you are a business or considering setting up a business then you can call us for information and help on 0116 454 3200; and for training on 0116 454 3210. 

To provide feedback on the Trading Standards Service please use this online form.

To report illegal or unfair trade practice please ring the Citizens Advice consumer helpline on: 03454 04 05 06 or visit the Citizens Advice website for useful information and advice.