Changes to our Customer Service Centres
From the 2nd April 2012 Customer Services will be changing our opening hours at the Saffron Office. We will be opening on Mondays, Thursdays and Fridays.
There are many other ways of contacting us, including face to face centres elsewhere in the City, by phone, via our online services and via Looking Local on digital TV or Smartphone/mobile phone.
Please check the Contact Us pages on this web site for further details.
Saffron Customer Services on Saffron Lane delivers all council services to the local residents; the Customer Service area is bright and spacious with comfortable public seating.
The Centre is staffed by a team of highly trained officers who are able to deal with any enquiry, service request or complaint about any service offered by the City Council.
Services
Saffron Customer Services deal with a number of queries, including for example:
Applications can also be processed for a range of services, including:
-
Blue Badge
-
Building Control Applications
-
Concessionary Travel Passes
-
Resident Parking & Visitor Permits
See a full list of services that Saffron Customer Services can provide.
Payments
Please note we can take cash, cheque, postal orders, credit & debit card payments for some services at this centre.
See a full list of payments that can be made here.
Opening Times:
|
Day
|
Customer Services
|
| Monday |
8.30am - 5.00pm |
| Thursday |
8.30am - 5.00pm |
| Friday |
8.30am - 4.30pm |
For further information and advice on any Leicester City Council service, please call into the centre and see one of our team who will be happy to assist you!
Alternatively phone the Customer Service Line on 0116 252 7000, 8am - 6pm, Mon - Fri.
Or email us at customer.services@leicester.gov.uk
How to get there
Saffron Lane Customer Services is based at:
499 Saffron Lane
Leicester
LE2 6UQ
Link to Saffron Lane Customer Services Centre map
Travel
First Bus 26 and 38 travel along Saffron lane to and from the city centre frequently, as does Arriva service 47.
For further information about bus travel see the First Bus website.
