Bid for properties using HomeChoice

HomeChoice is our choice-based letting system where registered users can bid for empty council and housing association properties advertised online.

Further information

To bid for properties using HomeChoice, you must have been accepted onto our housing register first.

How to bid

You will only be able to apply for properties that suit your housing needs. However, you will be able to search and view all empty properties that are available for rent if you wish, even though you may not be able to apply for them.

You can apply for up to three properties each week. All properties are advertised for six days from 6am Wednesday to 11.59pm the following Monday (it makes no difference at what time or day you apply as it is not a 'first come first served' service).

Please note that your three bids will not hold a priority for allocating properties - if you come top of the list for the third property and not the first or second, it is the third property you will be offered.

There are other ways to bid if you cannot access this website regularly, see 'help bidding on properties' quick link above.

Successful bids

Once the weekly advertising cycle has closed, a shortlist of applicants will be produced and the property will be offered to the household that has been waiting the longest, in the highest band and that is eligible for that property. If they refuse the property it will be offered to the next person on the list and so on.

We will only contact the applicants that have the highest priority at that time. We aim to contact the successful applicant as soon as possible after the end of the cycle and the offer will be put in writing. If the property is ready to let, we will also contact the applicant by telephone.

Accepting a property and moving in

We will arrange an accompanied viewing for you, after which an appointment will be made for you to sign for the tenancy. The tenancy will start on a Monday if it is a Leicester City Council property. If it is a housing association property the landlord will advise you accordingly.

Your moving in date will depend on whether any necessary repair work is completed. We will let you know when you can view the property internally, and will arrange for you to move in as soon as is possible.

Refusing an offer

There is an expectation that if you are offered a property, you will accept the offer.

If you refuse an offer of a property, your application will remain in the same position as when you originally registered and you will be able to apply for further properties in the next week’s adverts.

If you refuse three offers over a 12 month rolling period, your application will be immediately suspended for 12 months. You will have a right to appeal in writing within 21 days of receipt of notification of the suspension. Your appeal will then be investigated and you will be contacted in writing within 28 days of our receiving the appeal with the outcome of your appeal.

Unsuccessful bids

Unfortunately due to the numbers of households applying for properties it will not be practical to advise everyone where they have been unsuccessful. If you do not hear from us within seven days you have not been successful.

HomeChoice Guide in your language