Paying your rent

There are a number of ways you can pay your rent. The easiest way to pay is online. We are currently changing our systems, please ignore any rent balances.

Further information

You can also:

  • pay at any outlet showing the PayPoint logo. You can search for your local outlet on the PayPoint website.
  • pay for free at any Post Office branch. Details of your local branch can be found at the Post Office (locator) website.
  • pay over the telephone using your credit or debit card by calling us on 0116 454 1012 or 0116 454 1007. A free telephone service is available at your local housing office.

Your rent charges cover the cost of providing you with a home and any repairs to the property. Rent is charged weekly and is due every Monday. By agreement we may allow you to pay your rent fortnightly, four weekly or monthly. Remember - your home is at risk if you do not keep up your rent payments. We collect rent from council tenants and payments for garages and parking spaces.

We also provide basic advice on debt, budgeting and welfare benefits. We are also available to visit you in your home, provide advice over the telephone or arrange to see you by appointment, in your local housing office.

Clockwise credit union

Clockwise credit union offers a rent payment service (Clockwise), giving you the assurance that your housing benefit always gets paid to your landlord on time.

The credit union offers safe savings and affordable loans to anyone living or working in Leicester, Leicestershire, Rutland and Northamptonshire. It is a mutually-owned community bank, and our City Mayor, Peter Soulsby, is among its members.

You can find out more about joining on the Clockwise website.

Contact us

Ring us on: 0116 454 1007
email: incomemanagement@leicester.gov.uk