HomeCome is a private housing company that works with Leicester City Council to provide good quality homes for rent at affordable levels for people on the Council's housing register.
The landlord of the property is HomeCome. Leicester City Council is the managing agent on behalf of HomeCome, which means HomeCome buys its management and repairs service from the Council.
As a HomeCome tenant, you will receive the same level of management and repairs that Leicester City Council's tenants receive.
Some questions and answers about HomeCome tenancies
What type of tenancy do I have?
How does it compare to a private rented tenancy?
The HomeCome Tenants' Handbook
Where can I get more information?
Your tenancy is an Assured Shorthold Tenancy (AST) and not a Secure Tenancy. This means your tenancy agreement will be for a six-month fixed term period initially. After this time it will become a periodic week-by-week tenancy. Read more about your type of tenancy in our HomeCome leaflet.
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Provided you meet the tenancy terms and conditions, e.g. you:
then the six-month tenancy may be extended week by week for as long as the property is owned or managed by HomeCome, unless your lease states otherwise.
If you are a HomeCome tenant, The HomeCome Tenants' Handbook tells you about your rights, your responsibilities, how we plan to keep you informed and how you can get involved.
Issuing this handbook is part of meeting our commitment to improve services to our customers. We want to develop and improve the services you receive from us by working closely with you. We will regularly review the handbook and update it when necessary.
All HomeCome tenants will be sent a copy of the handbook in February 2012.
Together with your tenancy agreement, the handbook forms the basis of your relationship with HomeCome and Leicester City Council. Please keep the
handbook in a safe place so you can refer to it when you need to.
To find out more about HomeCome properties, please contact the Housing Options Service at:
Housing Options
Phoenix House
1 King Street
Leicester
LE1 6RN
Tel: (0116) 2527008
Minicom: (0116) 2222699
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