HomeCome is a private housing company that works with Leicester City Council to provide good quality homes for rent at affordable levels for people on the Council's housing register.
The landlord of the property is HomeCome. Leicester City Council is the managing agent on behalf of HomeCome, which means HomeCome buys its management and repairs service from the Council.
As a HomeCome tenant, you will receive the same level of management and repairs that Leicester City Council's tenants receive.
Some questions and answers about HomeCome tenancies
What type of tenancy do I have?
How does it compare to a private rented tenancy?
The HomeCome Tenants' Handbook
Ending your Tenancy
Where can I get more information?
Your tenancy is an Assured Shorthold Tenancy (AST) and not a Secure Tenancy. This means your tenancy agreement will be for a six-month fixed term period initially. After this time it will become a periodic week-by-week tenancy. Read more about your type of tenancy in our HomeCome leaflet.
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Provided you meet the tenancy terms and conditions, e.g. you:
then the six-month tenancy may be extended week by week for as long as the property is owned or managed by HomeCome, unless your lease states otherwise.
If you are a HomeCome tenant, The HomeCome Tenants' Handbook tells you about your rights, your responsibilities, how we plan to keep you informed and how you can get involved.
Issuing this handbook is part of meeting our commitment to improve services to our customers. We want to develop and improve the services you receive from us by working closely with you. We will regularly review the handbook and update it when necessary.
All HomeCome tenants will be sent a copy of the handbook in February 2012.
Together with your tenancy agreement, the handbook forms the basis of your relationship with HomeCome and Leicester City Council. Please keep the
handbook in a safe place so you can refer to it when you need to.
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To end your tenancy you will need to fill in a HomeCome Assured Shorthold Tenancy Agreement Tenants Notice To Quit form. You will need to give a minimum of four weeks’ notice, with your tenancy ending on a Monday. You must also provide us with a forwarding address and the reasons for the termination.
Where there is a joint tenancy agreement, a notice to terminate a tenancy by one tenant will end the tenancy of all joint tenants.
Once you have completed and returned your Tenants Notice to Quit form to your neighbourhood housing office, we will acknowledge your request in writing.
Things to do before moving out
You will need to return the keys of your property to the neighbourhood housing office by 10:00am on the day your tenancy ends. Please note:
The property should be clear of any items, belongings and possessions
All fixtures and fittings should be left clean, in good working order and in good condition
‘Vacant possession’ should be given. This means that no other person should be left in the property after you leave
Not doing this will result in being charged for costs incurred by the Council.
Ending a tenancy for someone else
If you need to terminate a tenancy for someone who has died, you need to complete and return a HomeCome Assured Shorthold Tenancy Agreement Tenants Notice To Quit form and provide a copy of the death certificate. Please note a next of kin or an executor can end a tenancy in these circumstances.
We will accept a shorter period of termination notice when ending the tenancy of a deceased tenant. Any rent due on the tenancy will only be charged to the estate and not the next of kin.
If you find it difficult to arrange clearance of the property within the one week notice period please speak to your local housing office.
To find out more about HomeCome properties, please contact the Housing Options Service at:
1 King Street
Tel: (0116) 2527008
Minicom: (0116) 2222699
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