Leicester City Council provides social care services for adults and older people in the city.
Our aim is to arrange personal care services, and support people to arrange their own support, that will enable people to live independently in their own home for as long as they want or are able to.
Leicester City Adult Social Care
1 Grey Friars, Leicester, LE1 5PH
Telephone: 0116 252 7004
Email: customer.services@leicester.gov.uk
Minicom: 0116 252 7011
We work closely with other council services, NHS Leicester City and with many voluntary and private organisations in the city to support a wide range of people to enable them to have more choice and control over their lives and be more independent, including:
- older people;
- people with physical and/or sensory disabilities;
- people with learning disabilities;
- people with mental health difficulties;
- people with HIV/AIDS;
- people with drug or alcohol problems;
- people with a long-term or terminal illness;
- those caring for any of these groups.
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We have to work within the resources available to us each year. Services need to reach those people who are most in need through disability, illness or who may be without the support of families, friends or neighbours.
So assessment of need forms part of our response to requests for assistance.
Our services range from offering advice to arranging care services at home, within other family units or in day or residential care. We also support carers of all ages who look after adults and children with personal care needs.
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There are a wide wide of services provided and/or supported by adult social care, including:
- Benefits advice;
- Blue Badge Scheme;
- Carers' groups and support;
- Day care;
- Domiciliary home care;
- Extra care;
- General advice and information;
- Mobile meals (meals on wheels);
- Occupational therapy, equipment and adaptations;
- Re-ablement support;
- Residential homes;
- Respite care;
- Shared Lives;
- Sheltered Housing;
- Supported Living.
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You should contact our social care access teams for initial enquiries about services, or arrange for someone to do this for you. They can be contacted using the details at the top of the page. If you are a hospital patient, then speak with the hospital social work team or health care staff at the hospital.
Our Emergency Team provides a service outside normal office hours, including weekends and Bank Holidays.
The team will respond to any crisis or emergency that cannot wait until the next working day.
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Details of how to contact us with any Complaints, Compliments and Representations
