Privacy

Our website privacy policy including how we use or share your information, our disclaimer and copyright information.

Further information

We regard your privacy as important and all employees who have access to your personal data or are associated with the handling of that data are obliged to comply with the Data Protection Act.

We do not capture and store any personal information about website visitors, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

We will only hold your personal information for as long as necessary.

Upon request we will inform you whether personal information is stored by us. You may write to:

Information Governance & Risk,
Legal Services,
4th Floor, Rutland Wing,
City Hall,
115 Charles Street,
Leicester,
LE1 1FZ

If you have concerns about the processing of your personal data by the council you may contact the Head of Information Governance at the address above, or:

The Office of the Information Commissioner
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AX.

Registration and authentication

We may, in the future, require you to register and be authenticated with us in order for you to access extra services. The information will not be used for sending you newsletters or other promotions unless stated.

Fair Processing Notice

Any personal information that you provide will be processed in accordance with the Data Protection Act 1998.

It will be used by us and our partners to deliver and improve services and fulfil our statutory duties.

We will not disclose any personal information to any other third parties unless allowed or required by law.

Read more about how we use personal data in our Fair Processing Notice.

Information sharing

Very occasionally we may need to share the personal information you have given to us with partner organisations such as the police or other government bodies.

Information will only ever be shared when it is strictly necessary to help us provide effective services and your consent will always be sought if sensitive personal data is involved.

Sensitive personal data includes - but is not limited to - information about race, religious beliefs, trade union membership or court proceedings. You may have the right to refuse. We will not pass it onto any other parties unless required to do so by law.
 
There are some circumstances where your consent may not be sought, for example:

  • To prevent serious harm to others
  • To help prevent or prosecute crime
  • As a requirement of statute law or because a court has asked for it

The council has a duty to protect public funds it administers, and may use information held about you for the prevention and detection of fraud and other lawful purposes.

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