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Organisations we share data with

We have a list of the information sharing agreements we currently have in place with our outside partner organisations.

Organisations we share data with

We are allowed to share data with many partners who help us to deliver services to you. You can see the organisations we share data with here:

We update this register annually. By law we may also have to pass your data to law enforcement organisations such as The Police, the Immigration Service or Her Majesty’s Revenue and Customs.

We also have to send data and statistical collections to some Government departments by law. You can see those here:

Transferring data abroad

Your data may be transferred outside of the UK, for example, if we use a cloud service that has host servers located in another country. If your data is transferred outside of the European Union, it is done so under contract, which states how those companies must keep your data safe.

Public health

Our public health team has to improve the health of everyone in Leicester.

To help us do this, we use data from many organisations including the Office for National Statistics, NHS Digital, Clinical Commissioning Groups and hospitals to understand more about the nature and causes of disease and ill health in Leicester. You can read more about it in our public health notice on the following link:

We may also share personal data without consent to prevent the spread of infectious diseases, in the vital interests of any individuals or when it is in the public interest.

Homes for Ukraine Sponsorship Scheme

Alongside the Home Office and the Department for Levelling Up, Housing and Communities, we will share personal data with one another to deliver the 'Homes for Ukraine' Sponsorship Scheme to deliver necessary support for placing refugees from Ukraine in housing with matched providers in the city.

Welfare and benefits

We share data with the Department for Welfare & Pensions (DWP) to help determine eligibility and liability to pay for some welfare services. The DWP sometimes needs information about people other than the person who has applied for a benefit or service to work out what that person is entitled to. For example, where a person makes a claim for Universal Credit, we need information about other people who live in the same household to work out how much the person will be paid. Data is also shared to prevent benefit fraud.

National Fraud Initiative (NFI)

We take part in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. We must provide certain data to the Minister for the Cabinet Office. The law that says we must do this is Part 6 of the Local Audit and Accountability Act 2014.

You can view further information on the link below:

Social care

We are working more closely in partnership with health (like doctors and hospitals) as health and social care services become more joined up. The government says that we must share your NHS number with each other. When we work with our health partners on things such as the Better Care Together Programme, we will try, wherever possible, to do so with your consent. Social Workers will share data with health professionals as part of your care team for your direct care. Sometimes we may need to share without telling you for legal reasons, or when it is in your vital interest. We also have to comply with the NHS Data Security and Protection Toolkit which sets strict standards as to how we use your data. To offer improved direct care to you, we share some information through the Leicester, Leicestershire and Rutland Shared Care Record with partner social care and health organisations. You can read what we share and why on our Leicester, Leicestershire and Rutland Shared Care Record privacy notice page.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

  • improving the quality and standards of care provided
  • research into the development of new treatments
  • preventing illness and diseases
  • monitoring safety
  • planning services

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care. To find out more or to register your choice to opt out, please visit You can change your mind about your choice at any time.

A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people's health and care information and making sure it is used properly. If you think your confidential data has been shared inappropriately, you can contact the Council’s Caldicott Guardian, Kate Galoppi, by emailing

Child protection

We have also signed up to the national information sharing protocol for the use of Child Protection Information Sharing (CP-IS) with the NHS. We are told when a child or unborn baby with a child protection plan (CPP) or looked after child status (LAC) is treated anywhere such as a hospital or NHS walk-in centre.

New technologies

We may introduce new technologies that use personal data like biometric scanners and body worn video cameras. A Data Protection Impact Assessment will be carried out to make sure we think about how we can keep any new data we collect, safe.

Website and social media

We will use the Internet to communicate with the public and promote public participation. Through our social media accounts and website, we will post photos, videos, and sound recordings of our work and events, which may sometimes include personal data. Although we often try to seek consent, this may not always be possible when capturing large crowds or public street scenes. If you are ever unhappy about being included in any of these publications, please contact us.

Registration and authentication

We may require you to register and be authenticated with us in order for you to access services like My Account. Our privacy notice sets out our commitment to you when you access our services via the internet.

E-newsletters and texts alerts

Data you give us will not be used for sending you marketing e-newsletters or other electronic promotions such as text alerts, unless you have opted in to get them. We may send you service announcements in this way though. We will not send you any other information unless you have specifically opted to receive it.

Find out more

Your rights

Find out about your rights to request information we hold on you or raise a concern about the way we have used your personal data